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Wakeupsales CRM is an easy-to-use free customer relationship management software that enables business teams to manage their sales process. It also functions as a light project management tool with support ticketing features. It is a capable and flexible application that can be used by a wide range of user teams and business sizes, with several deployment and upgrade options.
Features, Benefits, Strengths
CRM – Wakeupsales CRM has lead management for users to easily add, manage, and nurture leads. A sales pipeline view shows every deal or opportunity arranged in its current stage. Contacts management enables users to get in touch with everyone, clients, potential customers, team members, and more. A web -to-lead feature allows conversion of website visitors into leads automatically. A daily update makes it easy for users to set notifiers for every deal or opportunity. Email tracking shows email open rates and times.
Project Management – An integrated lightweight project management tool is included in the CRM software for continuity. Closed deals are easily converted to projects, which can be assigned as tasks and managed with the Task Planning tool. Other features include reports and analytics to provide numbers and information, user role management for inviting, managing and collaborating with others, and goal setting to boost the productivity of team members.
Support Ticket, Gmail Integration, Android Apps, and more – Wakeupsales CRM also has support ticketing feature for complete customer relationship management. Tickets can be assigned to team members for resolution. A Gmail integration makes it easy to manage CRM-related emails within the inbox. Native Android apps are also available for work on the go. Other features include support for multiple currencies, invoice management, and customizations.
Wakeupsales CRM offers a freemium pricing model. For the cloud versions, the Freebie plan includes basic features and limited leads and contacts. It also include basic apps and integrations, helpdesk and email support, and 500MB disk storage space. The Pro plan is currently priced at $9 per user per month ($108 per user annually). It includes unlimited leads and contacts, unlimited apps and integrations, premium support and onboarding, and 2GB disk space per user. An Enterprise plan is also available through direct inquiry. A 30-day trial period is offered for the premium cloud version. A self-hosted on-premise version is also available, with all the features in the cloud version deployed in the customer’s servers. License price starts at $599 for 10 users.
Wakeupsales CRM is for businesses of all sizes. It is valuable for marketing managers who are building marketing campaigns, for sales representatives wh are monitoring and analyzing every stage in the sales process, for project managers who will be working on won opportunities as projects and assigning tasks to team members, and for freelancers and business owners who are building their pipeline from scratch.
Some of their Clients
Clients include Estateslist.com and Centurion Ads and Media.
Matthew Brennan stated that the team at Wakeupsales CRM has been wonderful to work with. Their knowledge, responsiveness and service have been extremely helpful to him throughout the entire process.
Taylan Toprak described the CRM tool’s UI as brilliant, which makes it easy for him to work on customer relationships.
Why Wakeupsales CRM
Wakeupsales CRM can help businesses manage their entire sales process efficiently, with a highly intuitive and affordable application. The inclusion of a lead PM tool and ticketing features provide more than CRM functionality that is especially favorable to freelancers, startups, and SMBs. The plugins and different deployment options also provide flexibility and scale for growing companies.
Wakeupsales CRM is a product of AndolaSoft Inc, a privately held custom web and mobile applications development company based in San Jose, CA, USA, and with an office in Bhubaneswar, India. AndolaSoft was founded in 2009 by Jay Das, the same company that offers OrangeScrum, a cloud-based task management and collaboration software. Wakeupsales CRM was launched in 2015 to help teams and companies streamline their sales activities and improve their productivity.
Jose Santos is a long-time contributing writer for project-management.com. He is a subject matter expert in the field of project management and has many years of experience writing about project management software and tools. He has written hundreds of articles for the project management industry, including numerous software reviews, book reviews, training site reviews, and more.