The digital world has changed the way we do business. It is no longer about what your product or service can do, but what your customer wants. How can your product or service solve...
Xero is online accounting software for small businesses. Whether your business is starting, growing, or established, Xero helps companies simplify their everyday tasks like keeping records organized, automating invoicing and reporting, and making tax...
Information kept in team or departmental silos does not serve well any team in sales, marketing, customer service, project teams, or the whole organization. With the main goal of meeting customer demands, companies are...
CRM stands for Customer Relationship Management. This includes suites of software that help track who your customers are, what businesses they normally engage with, their interests by demographic, and their buying habits with you...
Midsize companies are sometimes seen as an awkward category, too large for the discounts available to small businesses, but too small to command the prestige of enterprises. But midsize companies account for a third...
Business experts believe that for enterprises to recover from their lower performance in the past months, they need to accelerate the adoption of digital transformation. Enterprises need to maximize technology, consolidate processes, and enhance...
For businesses to bring in revenue, they need to understand their customers better. The best CRM software for small business helps store and organize client information in formats that are easy to understand. Using...
Strategy Analytics estimates that by 2022, approximately 1.87 billion employees (nearly 43% of the world’s working-age population) will work remotely. But due to the coronavirus pandemic, many companies have already switched to hybrid or...
With more information available and readily accessible, customers now decide for themselves what products or services they want to buy. This choice has rendered traditional mass marketing techniques less effective, giving rise to inbound...
Customer relationship management is an essential business strategy that covers a wide area of interactions and activities between a company and its customers. Customer relationship management tools with advanced technologies like AI and intelligent...
