Category: CRM Software Reviews

Table of contents The Zoho CRM approach The Keap approach Ready to decide on Zoho CRM vs. Keap? For today’s consumers, a quality product or service is not enough. About 8 out of 10 consumers rank experience as important as products or services. People will go where they have the best experiences with a willingness…

Table of contents Why use CRM software Benefits of modern CRM The AWeber approach The Mailchimp approach The Keap approach Ready to decide on AWeber vs. MailChimp vs. Keap CRM? The COVID-19 pandemic shocked nations and economies with varied impact. The effect on business was similar, with some companies surviving and thriving, and others closing…

Small businesses are more optimistic for 2021 as they close the books on the previous year. Entrepreneurs are starting the new year convinced that they need new strategies and digital tools like CRM and marketing automation. Companies are looking for better systems for several reasons. Their current CRM software lacks the features to keep them…

Freshdesk Overview Freshdesk is a cloud-based customer support software and helpdesk solution by Freshworks. It is a platform with a comprehensive set of tools and features to help businesses support all the needs of their customers. Companies around the world use it to deliver exceptional customer service and experience. They are able to streamline their…

Running a business in a dynamic and highly competitive landscape is difficult enough. Add to that the disruptions brought about by a pandemic, and companies will need all the help available to them to ensure business profitability. To survive and thrive in these conditions, companies should build customer relationships in a smart way that result…

Businesses today continue to feel the impact of the pandemic that started in 2020. Sales and marketing professionals are facing additional challenges with many places remaining under some form of restriction. But companies need to reach out to more people and convert them to customers to grow and become profitable. Technology provides some help through…

Overview Presentation Freshworks is a cloud-based solution that offers several products for customer relationship management, customer engagement, service delivery, and HR. The products are easy to set up and use for quick adoption and deployment. An AI-powered platform unifies customer data management across software solutions and provides modern features such as analytics and intelligence, with…

Sales is a vital component for a company to achieve its business objectives and revenue goals. Selling is difficult as it is, but add to that a world health crisis that aggravated budget uncertainties, travel restrictions, and health concerns. Organizations need to empower their sales teams to keep them motivated and fully equipped to face…

Communicating information through visuals is efficient and effective. For example, dashboards and infographics are able to convey important data quickly while successfully getting the attention of viewers. Many experts consider data visualization as both an art and science for combining numerical or tabular data and various types of charts to graphically represent patterns and relationships…

Customer relationship is a crucial aspect of business, and more so today in spite of movement restrictions for health precautions. Work still needs to be done and teams need to continue to collaborate. For businesses, it means opportunities, sales, and issues still need to be pursued. Customer relationship management (CRM) systems like HubSpot CRM and…