Customer Relationship Management (CRM) Software is essential for companies of all sizes as a business strategy. CRM software encompasses a wide area of interactions and activities between a company and its customers. As a...
Small businesses are more optimistic for 2021 as they close the books on the previous year. Entrepreneurs are starting the new year convinced that they need new strategies and digital tools like CRM and...
Freshdesk Overview Freshdesk is a cloud-based customer support software and helpdesk solution by Freshworks. It is a platform with a comprehensive set of tools and features to help businesses support all the needs of...
Running a business in a dynamic and highly competitive landscape is difficult enough. Add to that the disruptions brought about by a pandemic, and companies will need all the help available to them to...
Businesses today continue to feel the impact of the pandemic that started in 2020. Sales and marketing professionals are facing additional challenges with many places remaining under some form of restriction. But companies need...
Overview Presentation Freshworks is a cloud-based solution that offers several products for customer relationship management, customer engagement, service delivery, and HR. The products are easy to set up and use for quick adoption and...
Sales is a vital component for a company to achieve its business objectives and revenue goals. Selling is difficult as it is, but add to that a world health crisis that aggravated budget uncertainties,...
Businesses are hopeful that the opportunities in the coming year are plentiful for those who understand customer requirements in this new normal. Companies who made the right technological investments fared better than those who...
Communicating information through visuals is efficient and effective. For example, dashboards and infographics are able to convey important data quickly while successfully getting the attention of viewers. Many experts consider data visualization as both...
Customer relationship is a crucial aspect of business, and more so today in spite of movement restrictions for health precautions. Work still needs to be done and teams need to continue to collaborate. For...
