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SugarCRM Software – The world’s fastest growing CRM Tool
Categories: CRM Software ReviewsLearn more: SugarCRM Software – The world’s fastest growing CRM ToolSugarCRM is a very popular Customer Relationship Management application developer and offers both open source and commercial CRM solutions for individuals and businesses. The idea behind an open source CRM was first formulated by John Roberts who served as the CEO during 2004. By September 2004, statistics indicated that 25000 users had downloaded the application…
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Cloud Computing – How it can help CRM?
Categories: CRM ArticlesLearn more: Cloud Computing – How it can help CRM?In the context of technological developments, cloud computing has ushered in a new era. Cloud computing is defined as the architecture by means of which consumers use software-as-a-service through the internet on their workstations remotely without installing it. CRM vendors attempt to leverage the benefits of cloud computing in their CRM implementations thereby redefining CRM.…
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Open Source vs. Proprietary CRM
Categories: CRM ArticlesLearn more: Open Source vs. Proprietary CRMAs you read the title, one thing primarily comes in your mind; what is open source CRM and why should I consider that as an alternative when so many proprietary vendors offer products at par with the latest features offered in the field of Customer Relationship Management. The concept of “Open Source” emphasizes on the…
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Social Media – The new Customer Relationship Management (CRM) Frontline
Categories: CRM ArticlesLearn more: Social Media – The new Customer Relationship Management (CRM) FrontlineWhat is Social CRM? Whether it’s a working day or a holiday, you make it a point to check your Facebook and Twitter status at least once every 24 hours. If you are a new business owner who owns a website offering some service and you have integrated the latest features in your website,…
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