Trigger Software Review: Overview – Features – Pricing
Trigger is an online project management and time tracking software. It is ideal for agencies and consultancies who will use a single platform for all their client projects. The subscription-based software is readily available and accessible with just an Internet connection and a web browser as the requirement. Users can plan their projects, assign tasks, collaborate, track time, and invoice on a single central application. As a result, firms can organize their work, account the tasks and time, budget accurately, bill correctly and on time, and analyze engagements to ensure profitability and customer satisfaction.
Features, Benefits, Product Strengths
- Time Tracking and Client Invoicing – Trigger has a built-in time tracking feature. Team members can log their time against tasks assigned to them. They can log it in real-time or after, ensuring that tasks completed have corresponding times spent on them. Project managers can view the actual individual and total hours spent on which tasks by who, regarding which project or department. And since all hours spent are tracked, it is easier to account and invoice to bill a project or client. Moreover, it integrates with accounting software such as Xero, Saasu, and Freshbooks.
- Project Management, Kanban Board View – The online software allows a project manager to be added as a watcher to get real-time or daily updates on the progress of tasks and project. Clients can also be invited and have their own dashboards to see the progress of their project, promoting transparency and trust with the company. Aside from list view, users can change to a Kanban board view to better visualize workflow and progress across work stages. Five predefined columns are available, with custom columns coming soon. Other features include reports, milestones, and project templates.
- Scheduling, Analysis, Mobile Apps, and more – Trigger has a highly visual and color-coded schedule page that displays the tasks and workload of team members. It provides a quick overview of team capacity for work planning purposes. It can also be used to reallocate assignments or resources when prioritizing. Several role-based permissions are available for security. With a single platform, users can combine data across clients, projects, tasks, time, employee, and other data to obtain insight for improvements. Mobile apps are available for both iOS and Android devices. Integrations also are available for accounting software and other productivity tools such as Google Apps, Dropbox, Basecamp, Highrise, Active Collab, Slack and more.
Trigger offers a Standard plan priced at AU$15 (~$11) per user per month. It includes for the standard features of project management, time tracking, calendar, invoicing, reports, milestones, custom branding, project templates, private projects, data export, in-app and email support. The Premium plan priced at AU$ 20 per user per month includes all standard features with the addition of team schedule, customizable dashboard reports, and setup and migration support. Both paid plans include unlimited team members, active projects, and free client users. A free Startup plan is available with limited features, up to 3 team members, up to 5 active projects, and up to 5 free client users. A free 30-day trial period is also offered.
Social Network Presence
Trigger is ideal for SMBs, creative agencies, software development companies, professional services firms, and business consultancies that bill clients per time or per project basis.
Some of their Clients
Clients include Litoria Consulting, Eclarian, Sold Right Away, Kreshendo, Share Source, Clever Starfish, and Mint Design.
Mark Beard stated that they were quickly impressed with Trigger not only because it worked reasonably well, but it also looked good. His team loves using it and described it as eye candy with brains.
Andrea Tjoeng stated that the software makes project management a breeze. She is delighted that she can keep track of In progress tasks, as well as tasks that requires her feedback. The UI makes it so simple to know what is going on.
Trigger is a beautifully designed, simple to use task management and time tracking software with a host of tightly integrated features. Users, project teams, and companies are able to organize, plan, manage, track, and analyze their projects and business, and invoice their clients in a clear, accurate and straightforward way. Customer support and issue resolution seems to be inconsistent based on customer feedback, but improvements are ongoing, including the availability of more new features.
Trigger is a product of NetEngine, a privately held software development company based in Brisbane, Australia. In 2009, the development team at the company were looking for a single platform that would help them in all stages of their client projects, from planning through to final invoicing. In 2010, Trigger was born. Over the years, it has also become the solution to many of creative agencies, consulting firms and other organizations’ problems.