vs Jira Comparison: Which is the Better Project Management Tool?

Project management enables managers to be effective not only in successfully completing one project, but the next projects thereafter. It provides the guidelines in how to properly manage project scopes, documents, and schedules. Project managers become competent and confident in managing processes and methodologies. But aside from the hard skills, project management also provides effective team management guidelines. As a result, the effective project team gets efficient in how they complete tasks and projects, get better in monitoring progress and issues, and maximizes skills and resources for higher productivity.

Project management software provides the tools to help project managers and their teams to properly identify, schedule, assign, communicate, track, and report activities, statuses, and resources in a project. Software like and Jira assist teams as they plan, monitor and complete their projects while considering and involving available resources, components, and stakeholders. That is why it is important to choose the right PM tool that fits the team’s and business’s requirement.

What is is an online project management and work management solution for teams. As a leading collaboration application, it makes it easy for all team members to keep track of projects and regular work. With an intuitive interface, it assembles and displays progress information at-a-glance. As such, teams in Universal Studios, Costco, and GE, and over 90,000 more customers depend on the the PM software to manage their work. Founded in 2012, it is now present in more than 200 industries across 141 countries globally.

What is Jira Software?

Jira Software is a well-know issue and project tracking software for teams. It enables its users to capture, assign and set priorities as they complete their projects and tasks. With built-in collaboration tools, teams are able to manage effectively their application development projects using a simple and intuitive interface. Trusted by over 65,000 teams worldwide, including teams in Square, eBay, and Spotify, it is a favorite software development tool by many agile teams. Founded in 2002 that started as a simple bug-tracking software, it is the first product and remains the flagship product of Atlassian. vs Jira

Comparing these 2 leading project management software will hopefully help potential users be more certain which is better for their particular team. We will compare them in 5 categories: feature, price, ease of use, security, and support. A winner will be declared in each category, and an overall winner in the conclusion.

1. Features is a highly visual tool that is flexible and customizable. Users can add and modify components called ‘pulses’ that have a variety of functions. They can create customizable dashboards that include pulses for task management and progress tracking. They can also start quickly with templates instead of building everything from scratch. They can modify the template to tailor-fit their team workflow and project requirements. Communication and collaboration tools are built-in, so it is easy to invite team members, and keep all conversations, files, briefs, checklists, and sheets in the platform. Other features include multiple views such as timeline, Kanban, calendar, and others, mobile apps, and integration.

Jira is software designed for agile teams. It has built-in Scrum boards so they can work on their iterations that provide incremental value smoothly. It has Kanban boards that allow every team member to know what is being worked on, and what is next. The Roadmap tool easily communicates the plans to stakeholders, and ready-made reports show real-time information of what teams are accomplishing sprint over sprint. Other features include easy integration with a variety of version control, build, deployment, and feature tools, custom filters, customizable workflow, and mobile apps, among others.


2. Price offers several premium plans that can be paid month-by-month or annually that results in 18% savings. The software offers a per group of user pricing, not per user. Groups are divided into 5 users, 10, 15, 20, and so on. The Basic plan starts at a price of $39 per month paid annually for 5 users. As users get into a higher group of user bracket, the actual per user price increases. If you have 6 users, you are going to get the rate for groups of 10 users. The Basic plan includes essential features such as Kanban view, embedded forms, over 20 column types, mobile apps, 5GB of file storage and 1 week record of activity log. Users can try the software free for 14 days.

Jira also offers either monthly or annual payment pricing. It has a forever Free plan for up to 10 users, and it includes Scrum and Kanban boards, backlog, agile reporting customizable workflows, roadmaps, apps and integrations, and 2GB file storage. The Standard paid plan is priced at $10 per user per month for up to 10 users, and goes down to $7 per user per month for user 11 up to user 5000. It is also a flat rate of $100 a year for up to 10 users. It includes all features in the Free plan with additional anonymous access, audit logs, and 250GB file storage. There is also an option for self-managed deployment, with one-time payment of $10 for 10 users for its Server product, and $20,400 per year for 500 users for its Data Center product.

Winner: Jira

3. Ease of Use offers a wide variety of customizable templates from every industry. Examples are a daily task tracker, agile management, client management, production tracking, client manager, project tracker, and more. The intuitive interface also includes animations, pop-up text and a color scheme that help users easily navigate the buttons and controls.

After signing up to Jira, there is a product tour that helps the user get familiar and ready to start. It also offers templates that are geared more to software developers. Navigating around the platform can be confusing at times, but it has a comprehensive knowledge base and an active community that can be referenced to.


4. Security takes user privacy and security very seriously. For example, it complies to world-class security standards and frameworks, such as GDPR, ISO 27001 and ISO 27008, EU-US Privacy Shield, Swiss-US Privacy Shield, SOC1, SOC2, and SOC3 audit reports, and HIPAA. It also has advanced security features such as data encryption in transit and rest, multi-factor authentication support, SSO with Google, Okta, OneLogin, and SAML 2.0, as well as advanced session management tools.

Jira is also serious in its security compliance, with ISO 27001 and ISO 27018 certifications, SOC2 and SOC3 certified, PCI DSS compliance, EU-US and Swiss-US Privacy Shield framework, GDPR, and VPAT 508 Compliance. Data is encrypted in transit and at rest, and has administrative controls that enforce organization-wide protection, such as SAML SSO, SCIM user provisioning, and enforced 2FA. It is also a member of the Cloud Security Alliance (CSA).

Winner: It’s a tie.

5. Help and Support offers a comprehensive knowledge base that includes getting started articles, guides, and more. Users can easily access video tutorials, webinars, or engage in the community forum. 24/7 email and phone support is available on all plans, with additional one-on-one training and a dedicated customer success manager on the higher plans.

Jira also offers a comprehensive collection of guides, from a simple overview, to a quick start guide, up to best practices. It also has tutorials and admin guide. The Standard plan only has 9-5 standard support, with the 24/7 reserved for the higher premium support.


Conclusion – is the Winner!

After a really close competition, we declare as the winner overall in this match-up. It has the features for a wider range of teams and industries, easier to use for all types of team members, a great customer support and a world-class security infrastructure in place.

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Jose Maria Delos Santos

Jose is a subject matter expert and member of the writing team for and Bridge24. He has written hundreds of articles including project management software reviews, books reviews, training site reviews, and general articles related to the project management industry.