Autotask Software Review: Overview – Features – Pricing

Overview Presentation

autotask-logoAutotask is a Professional Services Automation Platform that runs numerous business functions for different providers. Its services are accessible at any time and place, and they help people create and implement different technological solutions. With Autotask, people will have access to the tools that will help them optimize and organize their IT business within a single platform, which means that they will not need to spend too much time managing their business.

Features, Benefits, Product Strengths

  • Multiple Integrated Modules – Thanks to various integrated modules in Autotask, one will be able to manage everything successfully. The modules incorporate administration and contact management as a way of managing contacts and various business analytics, together with the necessary tools for accessing the needed data.
  • Client Access Portal & Simple Configuration – Thanks to a secure and web-based portal, people can communicate with their clients by having access to their needs, thus forming a friendly relationship with them, which is very important for any business. Autotask can be configured according to people’s needs and working styles since they all work in a unique way. Also, there is no need to pay for all features.
  • Integration and Automaton of Business Processes – With Autotask, people can have an insight into their business operations as well as the performance and progress of their employees, so they can later make necessary changes and improvements. This will definitely result in moving their business to the next phase of development.

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The pricing structure for Autotask varies from business to business. Initially, a user needs to contact Autotask to request a personalized demo. The demo is absolutely free and configured to suit the particular needs of your business. After the demo, they quote a suitable price for the purchase of the software.

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Target Market

Autotask is ideal for big organizations involved in IT sector, companies that need to keep up with everything that is happening with their business operations as well as for those who need to establish a proper relationship with their clients. Smaller companies can also take advantage of Autotask’s services and expand their businesses.

Supported Languages

Although it was first available only in the English language, now people can find information and everything else in other languages as well, such as Spanish, Chinese, French, German, Japanese, and Italian.

Some of their Clients

Autotask’s clients include Cisco, Centra Stage, Bright Gauge, Axcient, Dell, CompaTIA, Corelytics, and many others.

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Many users state the Autotask’s ability to manage different resources is much better when compared to other software, and they have also used this software to track new customers and quality processes.

Others stated that the best thing about Autotask is that it allows them to keep track of everything that is going on in their business.

Why Autotask?

People who work in IT sector find Autotask extremely affordable and useful since it allows them to do their business from many different places. Furthermore, they can perform even several different activities using this software.

Company Info

Autotask was founded in 2001 with headquarters in New York, United States. Since then it has focused on providing one of the most important IT management software services for those people involved in this sector. Some of the business systems included here are tech scheduling, project management, reporting, billing, and service desk.

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Moiz Noorani

Moiz is a member of the expert writer team for He has written more than 100 articles including project management software reviews, books reviews, training site reviews, and general articles related to the project management industry on this site.