Axosoft Review 2022

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Axosoft is agile project management software that enables development teams to plan sprints, visualize work progress, and release products on time. Its comprehensive tools help teams view capacity to assign the right work to the right teams and the right priority. As a result, teams develop, manage, and release valuable work at an optimized and sustainable pace.

Table of contents

Axosoft Review: Features and Strengths

Scrum and Bug Tracking

Axosoft supports agile processes. It includes features to help users plan sprints and releases with its Release Planner, a tool that lets users see the capacity of the sprint, the team, and individual team members. The Rank Mode allows teams to stack rank their work items from highest to lowest priority in the backlog. Users can also estimate their sprint using minutes, hours, days, weeks, or story points.

Multiple work views including a Card View. This interactive Kanban board view helps teams easily visualize the status and progress of work items. Users can edit item cards, add work logs, and view work-in-progress limits. The software also features drag-and-drop, ready-to-use workflows, custom workflows, and a daily Scrum mode for quick communication of progress or obstacles.

Axosoft

Help Desk and Wiki

Axosoft has a built-in help desk and email ticketing tool to support development processes. The support team gets a clear view of all customer conversations and the status of an issue. The agile project management software lets teams track customers and contacts by ticket. Teams can quickly turn emails into support tickets, reply to emails from within the PM software, and use available canned responses.

It also has an intuitive wiki page builder so teams can build wiki pages for test cases and other related documentation. Users can link items to wiki pages for quick reference. Other features include unlimited wiki docs, document creation collaboration, organization of wiki pages by project, and built-in wiki security.

Reports, Customer Portal, Integrations, and More

Axosoft lets users monitor progress to ensure the on-time release of the software. Reports include item charts, burndown, speedometer, cycle time, remaining work, projected ship date, flow chart, and estimate vs. actual.

The agile project management tool also includes a customizable portal with unlimited free accounts. Customers can create and edit tickets without the need to have paid accounts. On the portal, external users can self-register, add tickets, and view items. Axosoft integrates with many web apps and services through its developer API, including Zapier, Slack, GitLab, GitHub, Bitbucket, Visual Studio, Sublime Text, and Zendesk.

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Axosoft Pricing

Axosoft pricing depends on the type of solution chosen by the customer. Customers can choose a hosted solution by Axosoft, as well as an installed solution. Pricing depends also on the number of team members. Customers can opt to pay monthly or annually. A 14-day free trial is available.

For example, a hosted solution for a team of 5 members costs $105 /month paid annually, or $126 monthly. For a customer-installed solution, an instance supporting a team of five members will cost $1,250 for the first year, with the option to renew the installed license each year at 35% of its configuration cost. The installed solution also requires Windows Server and MS SQL Server to run with Axosoft.

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Who Uses Axosoft?

Axosoft is ideal for businesses of all sizes in need of an agile project management tool. Many small businesses in software, IT, technology, education, and non-profit sectors use it for product management and bug tracking. Customers include Cisco, Fujifilm, IBM, NOAA, Oxfam International, and Sonora Software.

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Axosoft Supported Language

Axosoft supports English only at present.

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Case Study

Tony Doran is the Global VP of Sales and Business Development for a US-based software services corporation. As a development shop, the company needs to work with multiple organizations from varied industries and is asked to follow specific development processes. Due to this, Tony’s team needed a project management tool that can expedite project startup and help save time. Axosoft agile PM software provides flexibility across multiple industries. Now, the company can rapidly configure workflow processes and work assignments for the development, testing, and support of the project.

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Why Choose Axosoft?

Axosoft provides developers the tools to support Scrum and other agile methods with a platform to plan and release products accurately. It is a collaborative and dynamic application with built-in tracking to monitor status, progress, and other metrics. Teams have a precise and concise overview of their velocity and other goals so they can continuously improve their performance.

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Company Info

Axosoft is a product of Axosoft LLC (dba GitKraken),a private software company with offices in Scottsdale, Arizona, and Alicante, Spain. The company was founded in 2002 by Hamid Shojaee and Lawdan Tehrani-Shojaee. In 2021, the company announced it has formally changed its name from Axosoft to GitKraken to reflect the company’s focus on providing a suite of products for the Git ecosystem.

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Jose Maria Delos Santos

Jose is a subject matter expert and member of the writing team for Project-Management.com and Bridge24. He has written hundreds of articles including project management software reviews, books reviews, training site reviews, and general articles related to the project management industry.