Project success is based on many different factors. Below is a list of tips/reminders that every project manager should review and keep handy to help projects stay on track.
Which project management tip do you like the most?
- Planning is the most critical phase of the project because of the key decisions that are made.
- Customer must inform the PM of changes in the environment that would affect the deliverables.
- Project kickoff involves setting expectations and understanding how the project will be run.
- A project is successful when the needs of both the customer and the organization have been satisÔ¨Åed.
- The goal of initiation is to set direction, what the project should accomplish, and identify constraints.
- The issues list is maintained by the PM and is updated for each project team meeting.
- Capture lessons learned during the project to review upon completion with team and customer.
- Can a project finish on time and on budget and still fail? Yes – customer satisfaction is critical.
- End solution usability is a key determiner in overall project success. Involve end users & SMEs.
- Peer review all project deliverables to avoid errors and to keep customer confidence high.
- Educate the project team on properly charging effort to keep the project budget on track.
- Watch project scope carefully – tell the customer “no” if it doesn’t match requirements.
- Don’t leave the customer high and dry at deployment – plan well for handing the customer off to support.
- All key communication must go through the project manager – set this expectation at kickoff.
- When the team works together to create and monitor the project plan they take ownership.
- Understanding the goals of the project increases the level of commitment to project success.
- Use team-based tools for planning and decision making so that the team can reach consensus quickly.
- To make a project meaningful to the team PM must connect the project to the strategic goals of the org.
- Project Management is more about managing the customer than anything else – success begins and ends there.
- Spend enough time planning up front to avoid re-work later – practice could save the project 80% budget.
- Smart to plan for risk at beginning of a project – smarter to continuously review it.
- Getting customer requirements correct and complete is critical to the success of every project.
- Brainstorm with stakeholders to gather all possible information about potential risks to the project.
- 81% of surveyed PMs are producing regular weekly status reports on their projects.
- Always keep the customer in the loop on issues and risks – their participation is critical for success.
- Business risk is inherent in all business activities – the business sponsor owns that risk, not the PM.
- Poor communication is cited as the primary cause of project failure by 40% surveyed.
- 57% surveyed conduct lessons learned less than 10% of the time – this contributes to project failure.
- Early project assumptions are also risks and must be managed throughout the engagement just as risks.
- 81% surveyed say customer satisfaction is the key determiner of project success.
- Key PMO success factor #1 – Company executive leadership must buy-in to the PMO.
- Key PMO success factor #2 – The PMO must be staffed with experienced project managers and leaders.
- Key PMO success factor #3 – The PMO must have a methodology in place with good repeatable processes.
- Key PMO success factor #4 – The PMO Director must lead the PMO, not projects.
- Key PMO success factor #5 – The PMO must be the focal point for all projects – PMO relevance is key.
- Two key documents to have in place early: requirements document and the project definition document.
- Develop a relationship with the project sponsor – he has leadership authority to overcome obstacles.
- Consistent flow of project information allows for good decision making-last week’s info won’t help.
- Don’t forget to record the assumptions and constraints of the project in the SOW.
- Risk planning must happen repeatedly throughout the project – the team must revisit risk continuously.
Thanks to Brad Egeland for those tips.
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