Cultural nuances range from country to country, so it’s important to explore your counterpart’s business practices and expectations ahead of time. Here are some things to consider when collaborating with clients in India.
Corporate Etiquette in India
Punctuality is not paramount in India, so prepare to reschedule business meetings if necessary. Business card exchanges are important, so offer your card upon first introductions. Non-westernized men may treat women differently, so keep this in mind, as this will affect how you greet male colleagues when attending in-person meetings.
Accept coffee or tea as a hospitable gesture, and take time for personal small talk, because Indians consider getting straight to business as rude. Top down leadership is typical, so start negotiations with the highest-ranking executive possible, as decisions come slowly, and may take several meetings to achieve.
Top 3 Project Management Applications for India
Your collaborative software selection is important for project success. Here are our recommendations for the best products for the Indian market.
monday.com Work OS is the project management software that helps you and your team plan, execute, and track projects and workflows in one collaborative space. Manage everything from simple to complex projects more efficiently with the help of visual boards, 200+ ready-made templates, clever no-code automations, and easy integrations. In addition, custom dashboards simplify reporting, so you can evaluate your progress and make data-driven decisions.
Tackle complex projects with Wrike’s award-winning project management software. Break projects into simple steps, assign tasks to team members, and visualize progress with Gantt charts, Kanban boards, and calendars. Manage resource allocation and forecasting with software that’s easy to launch. Automation and AI features strip away time-consuming admin tasks so you can do the best work of your life. Streamline your practices, align your team, and ensure you hit deadlines and stay on budget.
Cloud Computing in India
India is #18 on the BSA 2016 Global Cloud Computing Scorecard, falling from 17th due to sub-standard, international free trade measures. India has not kept up with cloud computing developments, and there are gaps in privacy/protection laws. There is also room for improvement in India’s cybercrime regulations, conformity to global guidelines, and electronic signature legislation, all of which negatively affect universal interoperability.
Additionally, the European Union has taken issue with India’s local and international security testing obligations, and while copyright legislation has improved, India had yet to endorse the WIPO Copyright Treaty as of the 2016 Scorecard publishing. Personal computer saturation and broadband accessibility are two additional growth concern areas.
In general, Indians are polite, reserved, value personal space and don’t share open displays of affection. India is culturally, linguistically, socioeconomically, and religiously diverse. Keep in mind that all of these factors will affect how you conduct business with your specific Indian counterpart and how you meet his/her project needs.
Depending on the part of the country, women hold a different place in business than men, so be sure to research your partner thoroughly, so you know what to expect. Women’s business attire should include conservative dresses and pantsuits, and a traditional suit and tie, with no jacket needed in warmer months, is acceptable for men.