Smartsheet Software Review: Pricing, Plans & Features

Smartsheet Software Overview

Smartsheet is an online project management, work execution, and team collaboration software. It is a flexible tool with features for planning projects, capturing information, managing work, automating processes, and reporting.

Teams are able to look at work in different views, collaborate easily with both internal and external partners, and use connectors and integrations to securely and swiftly scale work across the organization. It is a work execution platform that can be used by all types of users through its intuitive interface, but it’s also robust enough to meet modern business challenges. Here’s our full Smartsheet review.

Smartsheet Plans & Features

  • Work Management and CollaborationSmartsheet includes multiple views, so you can build, edit, and manage your work in grid, card, Gantt, or calendar views. Switch between views easily. You and your team can collaborate on content using a proofing tool that allows you to oversee the process from your project sheet, use alerts and reminders to keep the tasks on schedule, and allow colleagues, vendors, and clients without sheet access to review content proofs. Other features include detailed feedback through annotations, conversations, approvals, simultaneous reviewers, version update and automatic locking, and more. Connectors enable powerful collaboration by automatically synchronizing data across critical business platforms such as Salesforce and Jira.
  • Dashboards and Automation ‚Äì The online work execution platform has dashboards where project owners, stakeholders, and leadership can get a real-time view of the status of top KPIs, critical trends, and summary reports. It has easy-to-use widgets and a drag-and-drop UI that allows customization. You can implement simple but powerful automations to create workflows in minutes. You can automate repetitive processes with alerts, request for approvals and updates, locking of rows based on triggers, and more. A visual editor allows for the combination of multiple actions and conditional paths that even business users will find easy to automate workflows.
  • Forms, Integration, Mobile apps, and more – Smartsheet allows you to create and customize forms to collect data and save it in a structured format. It integrates with many cloud productivity suites and messaging applications, such as G Suite, Office 365, DocuSign, Slack, Gmail, and Outlook. Native apps for iOS and Android allows you to view and take action on work wherever you go. Other features include team portals, reports across multiple sheets, and a resource management tool.

Smartsheet Pricing & License Cost

Smartsheet offers a Standard plan and Enterprise plan. Under the Standard plan, they offer an Individual plan priced at $14 per month billed annually, which allows you to connect Smartsheet to other apps, access free templates, capture data with forms, and automate workflows and repetitive tasks. Under the Standard plan is the Business plan at $25 per user per month billed annually. It includes all Individual plan features, plus dashboards and charts, activity log, data analytic connectors, group and user management, and more. There is also a higher Enterprise and Premium license suitable for a department or the entire organization. A 30-day free trial is available.

Social Network Presence

Target Market

Smartsheet is for businesses of all sizes. It is an enterprise-grade cloud application that can be implemented in the construction/engineering, education, energy and utilities, entertainment, financial services, government, healthcare, non-profit, professional services, retail, and technology industries, among others.

Supported Languages

Smartsheet supports English, German, French, Italian, Portuguese, Spanish, Russian and Japanese.

Some of their Clients

Clients include Roche, PayPal, Ogilvy, Whirlpool Corporation, InterContinental Hotels Group, and Colliers International.



Rachel Schiele’s workforce management company was able to save close to 2,000 hours in the past one-and-a-half years. This was made possible when they moved from a fully manual process to an almost exclusively automated one through the use of the workflow they designed in Smartsheet Control Center.

Jennifer Hill stated that the work execution platform has truly opened the door on their survey capabilities and how often they survey their team. This feature—along with the reporting feature—is so easy to use in Smartsheet that they now know what their field team’s needs are. As a result, it has opened up their business as a national retailer to be better and more innovative to meet the needs of their field teams.

Why Smartsheet Software

Smartsheet is an innovative tool that helps organize and centralize information, so teams can spend less time looking for it. It promotes transparency; real-time information is highly visible to all stakeholders, calling for less time to spend on emails and status meetings. Furthermore, it has modern tools that enable users to quickly see data across projects and departments, create and customize reports, and even integrate with other tools for a more comprehensive perspective to help them make informed decisions. Today, 80,000 brands and 75 percent of Fortune 500 companies trust Smartsheet to help them execute their business plans.

Company Info Inc., is a public computer software company with headquarters in Bellevue, WA, USA. It was founded by Brent Frei, John Creason, Eric Browne, and Maria Colacurcio. Before founding the company, they were with Onyx Software Corporation with Mark Mader, who is now the CEO of Smartsheet. The company went public in April 2018 in the New York Stock Exchange, and was able to raise $150M. In 2019, it has acquired TernPro, a technology and services company, and 10,000ft, a high-level project and resource management software.

Read our list of Smartsheet alternatives to see how it stacks up.


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Jose Maria Delos Santos

Jose is a subject matter expert and member of the writing team for and Bridge24. He has written hundreds of articles including project management software reviews, books reviews, training site reviews, and general articles related to the project management industry.