Smartsheet Software Review: Overview – Features – Pricing

smartsheet logoOverview Presentation

Smartsheet is an online project management, collaboration and process automation software. It has a spreadsheet-like interface that is simple and intuitive. With it, users are able to plan, manage, track, automate and report on work with ease. Unlike ordinary spreadsheet, it is built for collaboration that enables teams to work with speed but also with accountability. It has powerful visuals, real-time visibility, interactive alerts, and useful integrations.

Features, Benefits, Product Strengths

  • Project Management and CollaborationSmartsheet uses a simple, intuitive interface that enables teams to manage and track projects, organize and structure their work. They can quickly build plans and configure it without having to spend much time learning how to, or having to hire technical resources. It is applicable not only to project management, but to other business processes as well, such as marketing, software development, sales, or human resources. The sheets are secured, allowing only the right people to update it, but also shareable to both internal and external stakeholders with the latest information. Transparency is supported through shared views, detailed history, and activity logs.
  • Dashboards and Automation – The online work management software provides users access to real-time information through dashboards and reports. They can easily highlight the information that is most important and relevant, so they can make informed business decisions. These help them to focus on issues, identify trends, or shift priorities as needed. It has a Gantt chart/Critical path view, a Calendar view, and a Card view. Other features include real-time summary, custom columns, and spreadsheet-style formulas. It also allows the use of simple rules to create work process automations, without the need for any coding. Users can also create custom forms to collect consistent and organized data.
  • Secure and Scalable Platform, Integrations, API, and more – Smartsheet has user management features. Admins and ordinary users can control sharing permissions. It has single sign-on and automatic provisioning capabilities. Data center facilities are examined, tested, and ISO certified. The Control Center helps users scale with standard project templates, enhanced portfolio reporting, and global updates. It has integrations with Microsoft and Google products, connectors with Salesforce and JIRA, and works with many other third-party apps such as Box, Dropbox, Tableau, Okta, Evernote and others. It also has a REST-based API, webhooks, and connections to enterprise automation platforms. It has native iOS and Android apps for mobile devices.

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Smartsheet offers several pricing plans. The Individual plan at $14 per user/month billed annually includes for 10 sheets, some collaboration features, some integrations, forms, but view only dashboards. The higher Business plan at $25 per user/month, billed annually, includes 100 sheets/user, unlimited reports, and more features and integrations. A custom Enterprise plan is also available. All plans include mobile features and support. They can also share with unlimited collaborators for free, who are limited to viewing and editing only.

Social Network Presence

Target Market

Smartsheet is for businesses of all sizes, across industries. It is valuable to various teams in project management, sales, marketing, software development, IT, and human resources. It is ideal for business users who prefer to work with a simple, spreadsheet-like interface.

Supported Languages

Supports English, German, French, Italian, Portuguese, Spanish, Russian and Japanese.

Some of their Clients

Clients include Netflix, Weyerhaeuser, Colliers International, Hilton, Path, Bayer, Cisco, and HP.

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Marten Hutchison stated that Smartsheet helps streamline his team’s processes and makes their lives simpler. They get better quality in their information, and can access and build on their data to their heart’s content.

Brad Martin similarly stated that with the online software acting as their collaboration hub, they were able to streamline their process and reduce time to market by 50 percent. They now enjoy an environment of shared responsibility that enables the team to make better decisions.

Why Smartsheet

Smartsheet’s simplicity coupled with powerful features enable business users to quickly transfer ideas into plans, schedules, and actions. They are able to generate reports to make changes and adjustments as they grow and expand. Some reported benefits include time savings and improved productivity. The company reports of 74,000 customers in 190 countries, 650,000 paying users, including 90 percent of Fortune 100 companies.

Company Info

Smartsheet Inc., is a privately held computer software company with headquarters in Bellevue, WA, USA. It was founded in 2005 by Brent Frei, John Creason, Eric Browne, and Maria Colacurcio. Before founding the company, they were with Onyx Software Corporation with Mark Mader, who is now the CEO of Smartsheet. The company has received several rounds of funding, with the latest in May 2017 amounting to $52M, for a total accumulated funding of over $100M. It is preparing to go public, and has recently filed for an IPO. It is hoping to raise about $100M, and use the proceeds to grow the company, bolster marketing activities, invest in data center operations, and expand internationally.

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Jose Maria Delos Santos

Jose Maria Delos Santos

Jose is a subject matter expert and member of the writing team for and Bridge24. He has written hundreds of articles including project management software reviews, books reviews, training site reviews, and general articles related to the project management industry.

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