ClickUp Software Pros & Cons

ClickUp logo

What is ClickUp?

ClickUp is a cloud-based work platform for all types and sizes of teams and businesses. It combines important business applications and centralizes company information into a single online solution. Assign tasks to team members, manage projects for clients, and collaborate with colleagues on documents. ClickUp provides all the tools and features to complete work in an efficient, visible, and accessible way.

Moreover, the work productivity app allows you to look at work items and data in multiple views for better understanding and faster tracking. Choose list view for to-dos, board view for workflows, box view for dashboards, or Gantt view for project schedules. ClickUp also gives you a calendar view, activity view, mind maps, workload view, table view, and map view, among others. The software is customizable so you can make adjustments on your work space, description of work status, colors and themes, and selection of features.

ClickUp enables teams and companies to solve business problems depending on which area they want to manage:

  • Process management – Streamline projects and workflows with the right steps.
  • Task management – Organize tasks, track changes, and manage the team.
  • Time management – Create schedules, organize calendars, manage capacity, and track time.
  • Collaboration and reporting – Communicate directly and in context, generate ready-to-use or customizable reports, and share information securely.

Top 3 Alternatives to ClickUp

What are the Features of ClickUp?

Businesses of all sizes use ClickUp project management software to help their teams achieve business goals and complete project milestones. Here are use cases where ClickUp provides the right features for the job:

  • Project managementClickUp has features to help project teams plan and also visualize their plan using multiple views. Use list view to manage priorities, calendar view to check timelines, and Gantt view to track progress. Teams can collaborate easily by adding comments to any task or document and getting notifications for any changes. They can make use of dashboards to get information at a glance, and keep schedules and budgets on track with time tracking.
  • Agile development – ClickUp features are customizable so agile software development teams can use the platform for bug tracking, sprint management, or product launches. They can create Scrum dashboards and view progress with different agile charts. Developers can collaborate on code, automate a sprint point system, highlight syntax, and integrate natively with Git.
  • Remote work – Teams are able to continue with their work, complete tasks, and deliver projects while working remotely. ClickUp allows teams to assign and collaborate on tasks, share documents to establish clear processes, create reminders, and view how tasks are progressing wherever they are.
ClickUp screenshot

The Cons or Disadvantages of ClickUp

  1. Too many ClickUp features. Some users feel overwhelmed by the variety of features, especially during the initial set-up. Teams report that the learning curve is a bit high and their members find it hard to use all the features. Users sometimes can’t effectively decide whether to use the tool for one purpose or another.
  2. Too many options for customization. One of ClickUp’s greatest pros is its option for full customization. It can also be a con when users need to customize and choose among options to make the software run optimally. Some suggest that choosing between ‘done’ or ‘not done’ is enough. The high level of flexibility requires users to plan systematically for the implementation and use of the software to get the most benefit.
  3. UI needs improvement. Some users wonder what the empty panes and spaces are for. Additionally, the text size is small and the colors are too faint to give proper contrast.

The Pros or Advantages of Clickup

The few cons mentioned do not hinder users and teams trying the different ClickUp features capable of solving real business problems.

  1. Suitable for teams and solo users. ClickUp provides teams powerful tools. But unlike other available project management solutions, ClickUp works well also for solo users. Its suite of features are perfect for managing daily activities. User interface is simple to understand and use, and the integrations help save a team of one valuable time when dealing with multiple apps.
  2. Efficient dashboard view. ClickUp provides great visuals and information from its dashboards. Switching views show different perspectives that result in valuable insight. This ClickUp feature distinguishes the software from its competitors.
  3. Full-featured free version. Most free versions of software include basic and limited features. Fortunately, Clickup offers a significant number of features normally found in paid versions of other software. For example, it includes different views, dashboards, proofing, real-time collaboration, task dependencies, integrations, time tracking, 24/7 support, and 2FA.
  4. Customer-centric. Clickup continually provides new features, improvements, and enhancements based on what their customers need.
  5. Friendly layout. Clickup makes everything easy to see and understand. The layout allows teams to keep multiple projects organized.
  6. Cost-effective. Teams and organizations have to settle with using two or more apps for their projects, and this can pile up costs quickly. ClickUp can replace multiple software needed to manage different types of projects. It minimizes cost by providing a single platform familiar to all users and not having to use another task management tool.

Is ClickUp Right for You?

ClickUp project management software is among the preferred solutions competing with other front-runner PM tools. The current cons can be temporary, as developers are always listening to feedback and regularly improving the software for a better user experience. ClickUp is worth a try for both team users and solo users looking for a single online project management and work collaboration solution.

Jose Maria Delos Santos

Jose is a subject matter expert and member of the writing team for and Bridge24. He has written hundreds of articles including project management software reviews, books reviews, training site reviews, and general articles related to the project management industry.