Troop Messenger Review for 2022

Troop MessengerTroop Messenger is a feature-rich team collaboration and instant messaging application targeted to businesses as well as civilian, state, and defense institutions who are looking for strict control of information and secure communications.

It has individual and group messaging tools, audio-video calling capabilities, and productivity features all within one team application that centralizes information while minimizing app switching. Several deployment options are available including SaaS, on-premise, chat API, and custom deployment.

Read also: Establishing Meeting Cadence for Remote Project Teams

Table of contents

Troop Messenger Review: Features and Strengths

Individual and Group Messaging

Troop Messenger offers several 1-to-1 communication tools including instant messaging, audio messaging or voice messages, and a burnout chat window where private or confidential messages vanish after a predefined time. Troop Messender’s Forkout is a bulk messaging tool for sending messages and attachments to a high number of users or groups in one click.

Group chats allow users to share project discussions and media files. The Air-time Group chat is a one-way broadcast of messages. Users can make and mark selected groups as favorites. It also has group calling with screen-sharing features.

Collaboration and Productivity

For collaboration, users can present their screen to remote users and choose to give and take control of the remote desktop screen. The Jointly-Code editor allows 2 or more developers to write and edit code during an audio-video call on the same code editor. The Orange Member feature enables the admin to invite another person like a customer or vendor into the chat within Troop Messenger.

Other productivity features include attachment preview of text files, PDFs, images, and videos without downloading; opening an image on a new browser window; and quickly selecting from the last 10 text files, URLs, or images. The application also has an image slideshow, favorite users, muting of notifications, wallpapers, themes, and contacts book, among others.

Audio, Video, Filters, Security, and More

Troop Messenger offers a high-quality audio-video call for 1:1 and group calls. Users can quickly join an ongoing call with a Join Now button. It has a search tool and search filters to quickly find users, groups, Orange members, and exited members. It also offers an on-premise, chat API, and custom app deployment, desktop apps, mobile apps, LDAP SSO, end-to-end encryption, multi-factor authentication, support for fingerprint and facial recognition in mobile apps, audit logs, role-based access controls, chat history deletion, and Mattermost migration.

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Troop Messenger Pricing

Troop Messenger pricing depends on the version used. Except for the SaaS version, the pricing of all other versions is available by requesting a quote from the company’s sales team.

For the SaaS version, Premium and Enterprise editions are available, with an upcoming Superior edition. Users can pay monthly or yearly.

Premium: $30 /user/year or $2.50 /user/month

The Premium plan includes one-on-one messaging, audio calling, unlimited group chats, file sharing, attachment preview, global search filters, security and administration tools, and much more.

Enterprise: $60 /user/year or $5 /user/month

The Enterprise plan includes all the features in the Premium plan with the addition of remote screen sharing, group calling, unlimited video conferencing, burnout, message edit, flagging, Dropbox/Google Drive integration, and SSO.

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Who Uses Troop Messenger?

Troop Messenger is for businesses of all sizes in need of a fully featured team collaboration and instant messaging app for secure ommunications. Defense and military institutions, state and government agencies, non-profit organizations, political parties, and crews within ships will find it especially useful for communications.

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Troop Messenger Supported Languages

Troop Messenger supports English, Hindi, Arabic, Bengali, Japanese, Korean, Portuguese, Punjabi, Swedish, Urdu, and other official Indian languages such as Kannada, Malayalam, Odia, Tamil, Telugu, and others.

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Case Studies

Navtej Bose is a marketing manager of an e-learning company with headquarters in Vienna, Austria. The company was looking for a self-hosted chat application and only a few vendors have offerings that meet the company’s needs. It chose Troop Messenger for its multiple features all available from a single UI. Within hours, they were able to completely deploy the application. Team communication between teams improved significantly and collaboration increased like never before.

Maanav Raj is a digital marketing executive of a web development company in Hyderabad, India. Initially, the employees were using emails and free chat applications for their documentation and communication needs. Since using Troop Messenger, they have completely switched over from emails and communication has been more efficient and organized. All employees, from the Board of Directors to interns, now use Troop Messenger.

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Why Choose Troop Messenger?

Troop Messenger is a scalable and secure enterprise-grade application for communications and collaboration. It offers unique features to handle sensitive and confidential information, extensive admin controls, authentication systems integration, full encryption, and other productivity tools. Users are more confident in the security of their communications so they can focus better on doing their jobs well.

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Company Info

Troop Messenger is a software company based in Hyderabad, India. It was founded by Sudhir Naidu, CEO, in 2018. Troop Messenger is available both as hosted/SaaS and self-hosted/on-premise for a variety of industries and use cases. Troop Messenger offers an alternative solution for organizations looking to fill a need in their team collaboration and business chat requirements.

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Jose Maria Delos Santos

Jose is a subject matter expert and member of the writing team for Project-Management.com and Bridge24. He has written hundreds of articles including project management software reviews, books reviews, training site reviews, and general articles related to the project management industry.