Bitrix24 is a free collaboration platform with an assortment of modules such as communication, tasks and projects, CRM, contact center and website builder. It is a unified solution where data can be stored, viewed, edited, tracked, and shared easily. The software was launched in 2012 to provide users a complete set of tools to centralize, organize, and manage information using a single platform. Today, it is being used by over 6M organizations worldwide, with more than 14,000 partners in many countries across 6 continents.
The Top 10 Tutorials
Bitrix24 combines communication tools, task and project management, CRM, and other business tools to provide an integrated and seamless end-to-end solution using one platform. It is preferred by businesses and organizations of all sizes for its telephony solution, CRM, calendar, and other features that also include additional functionality such as automation, file sharing, and choice of cloud or on-premise deployment. To learn more about the platform, here are 10 places we found that can help you get started.
1. Bitrix24 Care
Bitrix24 provides a helpdesk page called Bitrix24 Care. You can read about the answers to frequently asked questions listed in this page, as well as the top trending topics that people are reading about the software. Going down lower on the page, you will see links to the most popular how-to videos and webinars, such as the Introduction to Bitrix24 Webinar and Introduction to Bitrix24 Task and Project Management video, among others. It also has links to a training course for users and administrators, and other training documents and materials.
From the blog of Data2CRM by Trujay, a CRM migration services provider, they posted a Bitrix24 Setup tutorial. It is a reference for anyone who wishes to set up, configure, and implement Bitrix24 for their CRM requirements. The tutorial also include guides to user and structure management settings, personal calendar settings, and other configurations. It also walks through the user to the software’s basic features.
3. Udemy Course: Bitrix24 Implementation Masterclass
A Udemy course titled Bitrix24 Implementation Masterclass is available to help users learn and master its CRM, task management, and automation tools. The course is priced at a discounted $9.99 and includes over 9 hours of on-demand video material, and one downloadable article. It covers aspects of both cloud version and self-hosted version. The course was authored by Gaurav Soni, and has been enrolled by 54 students with a 4.4/5 rating.
4. Bitrix24 Courses and Documents
Bitrix24 has a dedicated training page that lists various training courses it offers. One of the courses is Bitrix24 Service, which covers the features of the software and its primary usage. It is ideal for all types of users, including administrators. Other courses include Installing and Configuring Self-hosted, Virtual Appliance, Self-hosted for Advanced Users, and more. On this same page, various documentation are also available, including the software’s REST API notes.
5. Reed Bitrix24 CRM Training
Reed is a popular job site in the UK which also offers courses from independent learning providers. A Bitrix24 CRM Training is offered by EduCBA, at ¬£10. It is an online, self-paced course that includes 5 hours of videos designed for business administration students and corporate employees, sales and marketing professionals, support/service personnel, or management professional. Knowledge of basic business processes and concept of cloud-based tools and SaaS are required.
6. Bitrix24 Webinars
Bitrix24 offers free webinars that cover different features and uses of the platform. Prior registration is needed, and the language used is English unless otherwise specified. Webinars in German, Spanish, and Portuguese are also available, although not all webinars are recorded. Participants can also ask questions at the end of the webinar in the Q&A part of the session. Upcoming webinar topics include HR Toolkit, Total Telephony, and Sell More With Sites.
7. Consult Info Courses
Consult Info is a Bitrix24 partner that offers several courses they have developed as part of their services for their customers. They are Bitrix24 experts that provides high-skilled support to customers who are interested in implementing the platform as a business solution. On their Services page, they also offer license purchases and renewals for both cloud and on-premise versions. Lower on the page are listed 5 courses such as Bitrix24 User, a course for beginners, the price, duration, and link to more details. These are online courses.
8. Bitrix24 YouTube Channel
Bitrix24 maintains their YouTube channel which have been online since 2013. It is full of different video materials, including webinars, Q&A sessions, demos, and other educational presentations about the software. The latest video is a Q&A session held a few days ago. The most popular video is an introduction about the software that has received 28M views.
9. Udemy Course: A Complete Guide to Bitrix24 CRM
Another Udemy course for the software is A Complete Guide to Bitrix24 CRM last updated in November 2018. It was authored by SkillTech Academy India, and includes 5 hours of on-demand video. At $9.99, it covers the user interface, settings, working with leads, contacts, companies and campaigns, working with sales funnel, billing and invoicing, and more. More than 3,600 students have enrolled so far, with an average rating of 3.9/5.
10. SNAFU Con Staff
SNAFU Con Staff posted a Bitrix Training video on their YouTube channel in June 2017. Although 2 years past, the presentation of a total of 3 videos about learning how to use the software was well made. The voice over and videos are clear.
Bitrix24 is a business-grade solution that enables individuals, teams and companies to manage the different processes of their organization with a single, unified platform. Solo entrepreneurs are managing their business easily, small businesses are able to grow and compete with bigger companies, and enterprises are more organized and productive than ever.