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Smartsheet Review for 2024


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Smartsheet logo.

Smartsheet is an online project management and work collaboration platform. It enables businesses and professionals to capture, organize, and share up-to-date work information across views, departments, and applications. Teams across functions and locations are able to plan projects, collaborate with teammates, automate tasks, create new apps, and integrate with other solutions using a single, no-code platform.

Project Management and Collaboration

Smartsheet is a flexible and visual project management tool that enables users to create, track, and visualize projects and its progress in various views. Its intuitive grid view lets teams create a unified but customizable view of projects with multiple column types. A highly visual card view allows teams to see, act, share, and track projects together. It also has a Gantt chart with critical path and dependency features, as well as an interactive calendar that syncs with other calendar apps, like Google Calendar.

Teams are able to plan, execute, and communicate with all stakeholders quickly with built-in collaboration tools. Users can post comments per row or per project sheet for greater work context and automate workflows to save time and simplify processes. They can also reply to conversations directly from email. Other collaboration features include content proofing, pinned annotations, individual approvals, and automated alerts and reminders.

Smartsheet screenshot.

Portfolio and Process Management

Smartsheet helps organizations standardize processes and integrate data across systems for a comprehensive business solution. Premium add-ons like Control Center enables teams to automate project creation, manage change, and aggregate portfolio reports. Companies can establish best practices and monitor portfolio status to make timely decisions on budgets, resources, and risks.

Its Dynamic View feature allows users to share granular information securely to internal and external teams, vendors, or across organizations while maintaining process confidentiality. Other features include activity logs, workflow automation, custom dashboards with widgets, document generation, forms and data collection, formulas for calculations, and multiple-sheet reporting capabilities.

Integration, WorkApps, Professional Services, Support, Training, and More

Smartsheet allows users to work more efficiently not only with its comprehensive list of features but also with data connections and integrations across technology platforms. It seamlessly connects across a stack of apps, tools, and services for an expanded view of information across the business. It has connectors for Slack, Microsoft Teams, Webex, and other communication, data visualization, content creation, automation, and security platforms. It also has native apps for iOS and Android devices.

Aside from integrating to other tools, its WorkApps no-code platform enables users to quickly build their own web and mobile apps within Smartsheet for a unified experience. Users can easily integrate other Smartsheet products like Brandfolder and Resource Management. Customers can also take advantage of offered professional services, access to professional support, and instructor-led or on-demand training from Smartsheet University.

Smartsheet Pricing

Smartsheet pricing is available in different plans depending on the customer’s needed capabilities. Customers can pay yearly or monthly on a per-user basis. All paid plans include unlimited sheets, while all plans, including the Free plan, have unlimited dashboards, reports, and online and community support. A free 30-day trial is available to let interested users see if Smartsheet is a good fit for their needs.

  • The Free plan for one user includes up to two sheets only but has access to the different work views, templates, mobile app, private sheets and reports, 500 MB storage, and exporting of sheets.
  • The Pro plan at $7 per user paid yearly (or $9 paid monthly) includes all features in the Free plan and has a maximum of 10 users. It also provides access to unlimited forms, 20 GB file storage, and user management tools.
  • The Business plan at $25 per user paid yearly has all the Pro plan features plus unlimited widgets per dashboard, unlimited sheets per report, baselines, document builder, API calls, custom colors, 1 TB storage, proofing, admin center, group management, and more integrations, with access to additional premium support.
  • An Enterprise plan with custom quote is also available for organizations with enterprise-scale requirements.

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