Knack Software Review: Overview – Features – Pricing

knackhq logoOverview Presentation

Knack is an online database software and web app builder. It provides users the tools to build their own online database without the need for complex codes. Thus, they are able to customize their web applications to fit their specific business needs and workflows. The software enables users to create a custom interface where they can view the latest and most relevant data, and allows them to update it online. Businesses are therefore able to manage and analyze their data with a solution that makes sense to them, and even share information speedily and securely.

Features, Benefits, Product Strengths

  • DIY Custom App BuilderKnack is an online database software at its core. But more than that, it also has simple tools that enable customers to build their own database application in 3 simple steps. It gives users a choice of data fields to capture the right information, and allows them to connect related data together. Users can also take advantage of templates to quick-start their applications. Importing of data from CSV format is also possible. Users can design their interface to include calendars, forms, maps and reports, among others.
  • Reports, Analytics and Workflows – More than just a database, Knack transforms data into insights through dashboards, charts, graphs and pivot tables. It provides users flexible options for presenting and analyzing business data. Users can choose tables, pie charts, bar charts, line charts and pivot tables to show live data and allow them to make informed decisions. It is also easy to drill down to details or apply filters for targeted search. Furthermore, users can use tools to make sure the right data moves to the right user. The software includes features such as notifications, reminders, status indicators, approvals and scheduled tasks.
  • E-commerce, Integrations, Security, and more – Knack online database software has features for accepting payments and other tools that allow users to build their own e-commerce applications. Users can issue invoices, sell tickets, allow purchase orders or receive online donations. They can easily deploy their app directly into their website. It supports any device and is optimized for mobile as well. Zapier extends user database and allows integration with other services without any coding needed. They also have an API, and supports Javascript and CSS for customization. The software providers place importance to the security of customer data. Password-protected log-ins, user roles and permissions restrict access. Bank-level encryption is used to both data in transit and at rest. They also use backups, redundancies, AWS and security-related policies complete the strategy.

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Knack offers several paid plans. The Starter plan costs $39 per month and includes 20,000 records, 2 GB of storage, 3 apps, and Basic email and chat support. The more popular Pro plan costs $79 a month and includes 50k records, 10 GB of storage, 8 apps and Priority phone and Skype support. The Corporate plan at $179 a month includes 125k records, 50 GB storage, 25 apps, and Premier support of being assigned a support manager. All plans include unlimited users as each user simply counts only as a database record. A 14-day free trial period is available.

Social Network Presence

Target Market

Knack is ideal for entrepreneurs, freelancers, SMBs, and any organization that has a growing database or wants to have an online database. Both technical and non-technical users can easily use it and build web apps with it. It is used across industries such as business enterprises, government agencies, educational institutions, and NGOs.

Supported Languages

Supports English, Irish, German, Hungarian, Dutch, French, Portuguese, Italian, Spanish, Danish, Finnish, Norwegian, Swedish, Russian, Ukrainian, Polish, Czech, Chinese (Simplified and Traditional), Korean, Japanese, Taiwanese, Thai, Indonesian, Turkish, Arabic and Hebrew.

Some of their Clients

Clients include Caterpillar, Cornell University, USGBC, Zendesk, Philips, National Cancer Institute, Symantec, Oxfam International, Juilliard School, and Panasonic.

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Britney Armstrong describes Knack database as amazing. She stated that setting it up, using it, and making changes is like a walk in the park. Her project managers and boss were also very satisfied with the user-friendly system.

Dr. Tim Muller describes it as simply great. He used it to manage and track vaccine administration in his clinic. With customer support and a couple of hours, he stated that he was able to build an app that exceeded his expectations, at a very low cost.

Tonza Borden states that he had only positive experience with the database software. The knowledge base is an excellent resource and customer support is simply amazing.

Why Knack

Knack created a powerful and customizable application and made it simple to use. It is a great solution for customers who want more control and flexibility over their data, processes, workflow and budget. The software is highly accessible, easy to deploy and integrates with many popular applications and services.

Company Info

Knack Inc. is is a privately held Internet software and services company with offices in Philadelphia and New York, USA. It was founded in 2010 by Brandon Griggs and Eric Katherman. Initially named AppNowGo, the company received seed funding from DreamIt Ventures, a Philadelphia-based startup incubator. The team behind the company has an extensive career building online databases and web apps. Realizing a pattern of usual requirements, they decided to develop tools that can import data from spreadsheets, create searches and filters, and display and edit records. In 2012, the product was renamed Knack, which is now being used across the world to build online databases and a variety of apps including enterprise project management applications.

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Jose Maria Delos Santos

Jose is a subject matter expert and member of the writing team for and Bridge24. He has written hundreds of articles including project management software reviews, books reviews, training site reviews, and general articles related to the project management industry.