Jira Software Review for 2022

Overview Presentation

Jira Software is an issue and project tracking software used by many agile teams. It is a favorite software development tool that enables every team member to plan, track, and release software. They are able to create stories, plan sprints, and distribute tasks efficiently. It promotes complete visibility, so teams can prioritize and discuss their work in full context. They can release software with confidence, and improve performance based on real-time visual reports. It has flexible workflows to match a team’s existing process. And as part of Atlassian, it integrates smoothly with tools that they already use.

Features, Benefits, Product Strengths

  • Agile project managementJira Software has Scrum boards enabling teams to stay focused in delivering features with iterative and incremental value. It has Kanban boards that provide teams with visibility into tasks and workflow, output and cycle times. Teams are also given access to many reports, such as burn-down/up charts, sprint reports, velocity charts, and more, allowing them to see in real-time how their team is performing. The Portfolio for Jira is another tool that provides agile portfolio management in the software. It enables users to plan and forecast roadmaps, make informed decisions, and keep all stakeholders updated.
  • Flexible Workflows – Jira has customizable workflows that can fit any initiative or project. Users can start with a template or create a custom one. Their workflow will be represented on a digital board and will display the statuses and transitions of every item of work. Transparency shows team members what is on their plate and the status of everyone’s workload. Workflows can be used by a variety of teams such as teams for software, business, HR, or marketing. Workflows can be created for asset management, change management, procurement, helpdesk, bug tracking, incidents, code review, release management, or DevOps, among many others.
  • Product integrations, Marketplace, Mobility, and more – Software development becomes simpler and easier together with other Atlassian tools such as Confluence for knowledge management, Bitbucket for development workflow, Bamboo for continuous integration, Tempo Timesheets, Zephyr, and others. Users can further enhance Jira Software with thousands of apps available in the Atlassian Marketplace. It also has custom filters and a robust set of APIs. Jira Cloud mobile native apps for iOS and Android devices enable members to stay connected and engaged with the rest of the development team, even while on the go.

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Jira Software can be deployed on-demand via the cloud for a flat monthly fee of $10 for up to 10 users. The next 11 to 100 users will have a subscription fee of $7 per user per month. For the next 150 users, price is at $5 per user per month, for each additional user over 250, the prices goes down to $1.10 per user per month. Users can try it free for 7 days. Also, self-hosted options are available for larger teams. Those interested can download the Jira Software Server and try it free for 30 days. For enterprise scale, Jira Data Center is an option.

Social Network Presence

Target Market

Jira Software is for agile development teams who needs a project management and tracking software managing the whole product lifecycle.

Supported Languages

Supports English, German, French, Italian, Portuguese, Spanish, Polish, Czech, Russian, Danish, Traditional Chinese and Japanese.

Some of their Clients

Clients include Square, eBay, Spotify, Cisco, Airbnb, Audi and Cancer Research UK.

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Martin Binder stated that with Jira and Confluence, people across the company are communicating their requirements better, which in turn can be generated as a project or dashboard. This allowed people to practice more knowledge-sharing than before, resulting in more transparency and efficiency.

Maria Bonorchis stated that what attracted their team towards Jira Software was its flexibility. She explained that users do not have to fit their way of working to the tool because it is highly configurable. She stated that they can decide how to work as a team first, and then let the software work around them.


Jira Software is more than just an issue tracking system. It is a flexible agile project management and tracking software that provides teams the needed visibility, automation, and connection to other tools to bring a complete and comprehensive business solution.

Company Info

Jira Software is a product of Atlassian, a global software company that builds collaboration software for teams. It was co-founded in 2002 by Scott Farquhar and Mike Cannon-Brookes, presently co-CEOs of the company, in Sydney, Australia. That year, the company developed its own bug tracker and called it JIRA, which is a truncation of Gojira, or Godzilla in Japanese. With the launch of another product called Confluence a year later, the company has quickly grown to establish a global presence. After more than 14 years of building software, it now has 6 offices in 5 countries: Sydney, Australia; San Francisco, CA, and Austin, TX, USA; Amsterdam, The Netherlands; Manila, Philippines; and Yokohama, Japan. They continue to be committed in their mission of unleashing the potential in every team and help advance humanity through the power of software.

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Jose Maria Delos Santos

Jose is a subject matter expert and member of the writing team for Project-Management.com and Bridge24. He has written hundreds of articles including project management software reviews, books reviews, training site reviews, and general articles related to the project management industry.