Ideagen Huddle Review


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Ideagen Huddle

Huddle from Ideagen is a cloud-based collaboration solution in a secure environment. It enables individuals and teams from within and outside an organization to view, share, and co-edit documents with complete transparency, including verifiable audit trails, and communication history. Users with the correct permissions are able to access sensitive company information, manage projects, and update content across devices based on pre-established permissions and access rights.

Table of Contents

Huddle Features and Strengths

Secure Data Platform

Huddle provides enterprises and governments with a secure way to store documents and content as well as collaborate. It is one of the first SaaS providers to receive the US FedRAMP authority to operate, and the first cloud-based collaboration company to achieve this status. Huddle complies with numerous security certifications, standards, and accreditations, including SAS 70 and SSAE 16 data center accreditations, ISO/IEC 27001:2013 certification, HIPAA, EU GDPR, and DPA 2018 compliance.

The collaboration software is also Cyber Essentials certified and G-Cloud vendor approved in the UK, using data encryption both in transit and at rest. Furthermore, it includes administrative controls, granular file use and user permissions across internal and external teams, multifactor authentication, and enterprise-level SSO across mobile and desktop apps. It also provides a complete audit trail to track users every time they access and edit content.

Collaborative Workspaces

Huddle lets users collaborate with anyone they invite to its workspace. Team leaders and users can set permissions and manage access rights for individuals and teams within and outside the organization. From a workspace, users can manage tasks, content, approvals, and team communications. Users can open stored documents into MS 365 or Google Workspace, make edits, add comments, and sync back to Huddle.

Every document has its own comment stream with users able to @mention teams or team members. A personal dashboard provides a real-time activity stream of document and user activity. Other features include filters to track the progress of everything in the workspace, a document comparison feature to compare two versions of the same document, and sync across devices to keep everyone in the loop wherever they are.

Client Portals, External Collaboration, Large Files Sharing, and More

Huddle combines document management, permissions, and accessibility to give users and their clients a single source of truth through its client portals. Teams, partners, and stakeholders can collaborate in real time, share and edit files, and manage team activity. Its client portal prevents document version confusion, disjointed communication, and inaccessible information.

The software goes beyond file sharing by easily and securely allowing users to engage and work with clients. Users can share the use of licenses, set accessibility permissions, manage projects, and create complete audit trails. This makes it easy to manage bids and proposals for new businesses. Other features include one-click secure file sharing of up to 10GB from desktop or mobile devices, sharing and publishing content across teams and organizations, powerful search, a tool to preview common file types, and streaming video without downloading.

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Huddle Pricing

Huddle pricing is available in bespoke plans customized to the requirements of each customer. A 30-day free trial is available. Interested parties submit a web form on Huddle’s website after which the Huddle team will contact them to set the software up.

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Who Uses Huddle?

Huddle is ideal for businesses and organizations in highly regulated industries in need of document-centric collaboration software. Many of its users belong to AEC, aerospace and defense, audit, advisory, and accounting, aviation, energy, financial services, food&beverage, government, healthcare, life science, manufacturing, non-profit, pharmaceuticals, and transport&logistics industries. Customers include Electricity North West, Siemens Mobility, The Commonwealth Secretariat, PiXl Club, Grant Thornton, HMICFRS, RGP Architects, Baker Tilly International, and Dicerna Pharmaceuticals.

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Huddle Supported Languages

Huddle supports Danish, Dutch, English (UK), English (US), French, German, Italian, Japanese, Norwegian, Russian, Spanish, and Chinese Simplified.

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Case Studies

Ria Aird is the Business Development Coordinator of an international network of independent advisory, tax, and assurance firms. With a network of over 150 member firms in over 100 countries, document collaboration that was quick, easy, and secure was a big challenge. Previously, many of those firms were using their own platforms to share content. Multiple systems and processes led to delays. The organization needed a common standard platform to share knowledge and resources, and to provide clients with a secure portal service for engagement.

Aird and the team found the solution in Huddle. The cloud-based content collaboration platform provides the security, ease of use, and external content sharing the organization is looking for. It also has a vast array of useful features to create, edit, share, and comment on content.

David Miller is the Senior Director for Business Development of a publicly traded American biotechnology company based in Lexington, Massachusetts. In its drive to advance the capabilities of its platform and seek new opportunities, the company entered into a new partnership with a large Japanese pharmaceutical company. The partnership would create the need for close collaboration between multiple research teams to develop drugs for specific uses.

The company chose Huddle to facilitate a highly secure enterprise-grade solution to enable this vital collaboration. The software provides robust security measures and a rich set of functionalities. With Huddle, the teams are able to communicate clearly and efficiently, share knowledge securely, and keep intellectual property secure. It is also easy to navigate and supports the partnership across time zones.

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Why Choose Huddle?

Ideagen Huddle provides a secure, efficient, and highly accessible document and content platform for teams to collaborate. It eliminates physical meetings and other time-wasting activities as well as the use of unsafe methods like unprotected USB drives. Users can be more productive, and businesses can improve their workflows with the confidence of working in a secure environment, which also streamlines processes and reduces errors.

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Company Info

Huddle is a product of Ideagen Plc, a public company based in Ruddington, England. Huddle was previously owned by Ninian Solutions Limited, a private software company based in London and co-founded by Alastair Mitchell and Andy McLoughlin in 2006. The software enables users to work together online, share files, manage projects, and organize virtual meetings in a secure environment. In December 2020, Ideagen announced the acquisition of Huddle to complement its offering of secure document collaboration and compliance solutions.

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