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GoToMeeting is web conferencing and online meeting software that is highly intuitive and secure. It works across platforms; users can download the app for a desktop, tablet, or phone, or directly join meetings through the web browser. It provides high-definition video and audio, reliable service uptime, and a rich set of features that users can take advantage of before, during, and after their online meetings.
GoToMeeting includes an integrated business chat platform where users can start or join a meeting directly from the chat with one click. Users can create custom meeting links to invite others into a personal meeting room. The software can call a phone number to notify users that a meeting is about to start. Participants can also dial into the meeting from their phone, toll-free. A webcam preview allows a user to test and preview their video before entering a meeting.
Users can easily share their screen on desktop, tablet, or smartphone for presentation and collaboration purposes. It has built-in drawing tools, such as a pen, highlighter, and spotlight laser pointer to guide viewers on where to focus. The Commuter Mode turns the entire phone screen into an audio/mute button to minimize distraction and bandwidth use. Other GoToMeeting features include custom backgrounds and transferable presenter control.
After-Meeting Tools and More
GoToMeeting automatically creates meeting transcripts that users can review and share. Users can also choose to record meetings and save them locally or in the cloud. Diagnostic reports are available so users can view stats and analyze meeting performance for troubleshooting. Aside from automatically transcribing meetings, a machine learning-powered Smart Assistant can mark meeting highlights, pinpoint action items, and organize presentation slides into a PDF file.
The software integrates with many apps and services like Slack, Outlook, Chrome, HubSpot, Salesforce, Google Calendar, Microsoft Teams, and Zendesk. It is HIPAA-compliant, and also complies with security standards through content, video, and audio encryption, meeting locks, passcode-protected meetings, and participant removal features.
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GoToMeeting pricing is available in three different plans. All plans include HD video meetings, screen sharing, web audio, dial-in, virtual hand raising, mobile apps, enhanced audio add-ons, workflow integrations, and security features. All plans include an unlimited number of meetings, no meeting time limits, custom meeting links, and breakout rooms. GoToMeeting customer service provides 24/7 phone and web support for all subscribers.
GoToMeeting Professional: $12 per organizer/month, billed annually
GoToMeeting Professional includes support for up to 150 participants. Users get integrations and plugins for Slack, Microsoft Office 365, Google Calendar, and Salesforce.
GoToMeeting Business: $16 per organizer/month, billed annually
GoToMeeting Business includes support for up to 250 participants. It includes all features in the Professional plan in addition to advanced features like unlimited cloud recording, transcription of meetings, slide-to-PDF, note taking, Smart Assistant, drawing tools, meeting locks, and mobile cloud recording.
GoToMeeting Enterprise: Contact Sales
GoToMeeting Enterprise supports up to 3000 participants. It includes all features in other tiers, as well as the ability to connect an existing conference room system to GoToMeeting, a dedicated customer success manager, custom onboarding and training, and volume discounts.
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Who Uses GoToMeeting?
Small and midsize businesses in need of video conferencing and screen sharing software typically prefer GoToMeeting. Most clients are in the education, healthcare, professional services, and sales industries. This includes PeopleKeys, Fraser Public Schools, Gainsight, Vocational Training Center of Mittelfranken, Certification Partners, Bennet, the Bigelow & Leedom law firm, Para Los Niños, Prospera Financial Services, and Make-A-Wish.
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GoToMeeting Supported Languages
GoToMeeting supports English, German, Spanish, French, Brazilian Portuguese, Italian, and Chinese. Users can change the display language at any time during a meeting session.
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John Schindell and Emily Miller were looking to move meetings and training with customers online during the COVID-19 pandemic. After an extensive evaluation, they chose GoToMeeting, which provided a reliable and intuitive interface and personal meeting rooms with custom PMCOMs. They were also able to expand their reach, increasing the number of clients served globally.
Troy Lindner is the CTO of Fraser Public Schools in Fraser, MI. When the COVID-19 pandemic started to close schools, they needed to enable teachers to educate students virtually while school officials continued meeting, communicating, and planning. With previous experience in using GoToMeeting on a smaller scale, Fraser conducted virtual meetings to train teachers on how to use the software. Due to its ease of use, teachers quickly started using GoToMeeting to give virtual lessons and hold check-ins with students, as well as use it to attend staff meetings and communicate with parents.
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Why Choose GoToMeeting?
GoToMeeting is easy to use, allowing participants to focus on their projects and professions rather than the software. Advanced security features provide safeguards for secure communication of sensitive business information without any degrading effects on video and audio quality or user experience. It is also an expandable solution with seamless integration with other GoTo communication and online solutions.
LogMeIn, Inc. was a publicly traded software company with headquarters in Boston, MA. In August 2020, investment firms Francisco Partners and Evergreen Cost Capital completed the acquisition of LogMeIn, and in February 2022, the company has rebranded to GoTo to reflect its deep dedication to making it easy for people and businesses to do their best work simply and securely on any device.
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Jose Santos is a long-time contributing writer for project-management.com. He is a subject matter expert in the field of project management and has many years of experience writing about project management software and tools. He has written hundreds of articles for the project management industry, including numerous software reviews, book reviews, training site reviews, and more.