Elementool Review


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Elementool is an integrated project issue-tracking software solution for product development. This web-based platform gives teams or companies a centralized system for managing, tracking, and resolving all kinds of project issues or bugs in the development, implementation, and maintenance phases of a software project. The customizable platform also includes other tools such as requirements management, test cases, and a help desk to support the entire product life cycle from beginning to end.

Table of Contents

Elementool Features and Strengths

Issue Tracking and Test Cases

Elementool Issue Tracking enables project teams to easily add a list of issues or bugs to work on. The software allows users to have different roles and access rights. The project leader can prioritize the list and assign important tasks to specific team members for quick resolution. Each team member can see the prioritized tasks assigned, work on them, and create an updated status of their tasks for the succeeding steps in the process as well for status reporting.

The Test Cases product lets users manage and delegate test cases for overall quality control. The software enables the test team to organize and assign each and every test case to minimize any discovery of defects after rollout. Users can track new test cases, define test case steps and procedures, prioritize cases, assign them, and generate reports. Its views and forms are customizable for effective oversight and increased visibility into the project testing process.

Help Desk and Requirements Management

The Help Desk tool enables a company to run a streamlined customer service operation. It centralizes all customer information needed by desk agents to easily track issues from start to finish. They can view all the messages received from and sent to customers. Additionally, the help desk team can view and track all the correspondence history of each message and generate reports. Other features are configurable automatic responses for newly submitted tickets, auto transfer of emails sent to the inbox by customers into the help desk account, and the creation of a self-serve knowledge base.

Elementool Requirements Management includes a document requirements feature to maintain version control and improve communication among the project team. Other features are prioritization, requirements locking, creation of PDF docs, team sharing, and integration with other Elementool products.

Scheduling, File Sharing, Forums, and more

Scheduling is a time management software to help project managers monitor projects and resource performance. It can track different types of tasks, compare estimates with actuals, and calculate project costs based on timesheets. Users can set individual billing rates with the cost calculated per assignment. It also includes a Gantt chart to provide a graphical illustration of the schedule.

Elementool also provides a central online file storage that allows teams to share files easily with their colleagues. Other features are a file checkout system, scalable storage space, and definable directories for uploading. All Elementool products are integrated with each other, so users can associate files like issues or test cases. Elementool’s Forums are online message boards for easier communication and collaboration, an especially useful feature for distributed and remote teams. Forums also include a knowledge base for each Elementool product.

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Elementool Pricing

Elementool offers several products that include issue tracking, help desk, scheduling, test cases, file sharing, and requirements. Users can try any product for free for 30 days. All product plans include unlimited users.

  • A single project or company account costs $89.99 per month for each product.
  • Multiple accounts of up to 4 accounts cost a total of $199.99 per month, unless otherwise indicated in the product.
  • Any additional account beyond the fourth account costs an additional $29.99 per month.

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Who Uses Elementool?

Elementool is for businesses of all sizes in need of a modular project management platform. Many of its customers use the tool for software project development and testing within their product development process. Customers include DirectTV, Wendy’s, Johnson&Johnson, Best Buy, Philips, Motorola, GE, Mitsubishi, and Ticketmaster.

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Elementool Supported Language

Elementool supports English.

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Case Studies

Peter Jin is the Director of IT, QA, and Release for an event ticket resale marketplace based in Rolling Meadows, Illinois. The company provides secondary tickets to the public for a variety of events including sports, concerts, and theater shows. It uses several applications to give customers an enjoyable and secure online shopping experience. Problems occurred because the company could not effectively measure and monitor application defects and project status, making improvements nearly impossible.

Once implementing Elementool, the company could track all their production and test defects. The team finds Elementool easy to use, allowing Jin and the team to update issues, create new users, and update forms in minutes. Now, the company can keep track of issues that exists, as well as prioritize and manage all their projects throughout the software development life cycle.

Srini Saripalli is a motivational speaker, trainer, technologist, and mentor to individuals and corporations alike. He had the opportunity to use Elementool for a variety of project types, both task-based and duration-based. Saripalli states that he uses Elementool for resource planning, task planning, and progress monitoring. Moreover, Elementool provides him with the data he needs to pre-plan estimates and proof-of-concept projects.

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Why Choose Elementool?

Elementool includes modular products that enable companies to systematically organize and manage their product development process. It includes unlimited users, tight integration with other Elementool products, and API for third-party tool connection. Overall, it offers a cost-effective project issue-tracking tool with expandable functionality for a more comprehensive project and product management control.

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Company Info

Elementool Inc is a private software company based York City. It was founded in 2000 by CEO Yaron Sinai.

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