Elementool Review 2023


Elementool is an integrated project issue-tracking software solution for product development. This web-based platform gives teams or companies a centralized system for managing, tracking, and resolving all kinds of project issues or bugs in the development, implementation, and maintenance phases of a software project. The customizable platform also includes other tools such as requirements management, test cases, and a help desk to support the entire product life cycle from beginning to end.

Table of Contents

Elementool Features and Strengths

Issue Tracking and Test Cases

Elementool Issue Tracking enables project teams to easily add a list of issues or bugs to work on. The software allows users to have different roles and access rights. The project leader can prioritize the list and assign important tasks to specific team members for quick resolution. Each team member can see the prioritized tasks assigned, work on them, and create an updated status of their tasks for the succeeding steps in the process as well for status reporting.

The Test Cases product lets users manage and delegate test cases for overall quality control. The software enables the test team to organize and assign each and every test case to minimize any discovery of defects after rollout. Users can track new test cases, define test case steps and procedures, prioritize cases, assign them, and generate reports. Its views and forms are customizable for effective oversight and increased visibility into the project testing process.

Help Desk and Requirements Management

The Help Desk tool enables a company to run a streamlined customer service operation. It centralizes all customer information needed by desk agents to easily track issues from start to finish. They can view all the messages received from and sent to customers. Additionally, the help desk team can view and track all the correspondence history of each message and generate reports. Other features are configurable automatic responses for newly submitted tickets, auto transfer of emails sent to the inbox by customers into the help desk account, and the creation of a self-serve knowledge base.

Elementool Requirements Management includes a document requirements feature to maintain version control and improve communication among the project team. Other features are prioritization, requirements locking, creation of PDF docs, team sharing, and integration with other Elementool products.

Scheduling, File Sharing, Forums, and more

Scheduling is a time management software to help project managers monitor projects and resource performance. It can track different types of tasks, compare estimates with actuals, and calculate project costs based on timesheets. Users can set individual billing rates with the cost calculated per assignment. It also includes a Gantt chart to provide a graphical illustration of the schedule.

Elementool also provides a central online file storage that allows teams to share files easily with their colleagues. Other features are a file checkout system, scalable storage space, and definable directories for uploading. All Elementool products are integrated with each other, so users can associate files like issues or test cases. Elementool’s Forums are online message boards for easier communication and collaboration, an especially useful feature for distributed and remote teams. Forums also include a knowledge base for each Elementool product.

Back to top

Elementool Pricing

Elementool offers several products that include issue tracking, help desk, scheduling, test cases, file sharing, and requirements. Users can try any product for free for 30 days. All product plans include unlimited users.

  • A single project or company account costs $89.99 per month for each product.
  • Multiple accounts of up to 4 accounts cost a total of $199.99 per month, unless otherwise indicated in the product.
  • Any additional account beyond the fourth account costs an additional $29.99 per month.

Back to top

Who Uses Elementool?

Elementool is for businesses of all sizes in need of a modular project management platform. Many of its customers use the tool for software project development and testing within their product development process. Customers include DirectTV, Wendy’s, Johnson&Johnson, Best Buy, Philips, Motorola, GE, Mitsubishi, and Ticketmaster.

Back to top

Elementool Supported Language

Elementool supports English.

Back to top

Case Studies

Peter Jin is the Director of IT, QA, and Release for an event ticket resale marketplace based in Rolling Meadows, Illinois. The company provides secondary tickets to the public for a variety of events including sports, concerts, and theater shows. It uses several applications to give customers an enjoyable and secure online shopping experience. Problems occurred because the company could not effectively measure and monitor application defects and project status, making improvements nearly impossible.

Once implementing Elementool, the company could track all their production and test defects. The team finds Elementool easy to use, allowing Jin and the team to update issues, create new users, and update forms in minutes. Now, the company can keep track of issues that exists, as well as prioritize and manage all their projects throughout the software development life cycle.

Srini Saripalli is a motivational speaker, trainer, technologist, and mentor to individuals and corporations alike. He had the opportunity to use Elementool for a variety of project types, both task-based and duration-based. Saripalli states that he uses Elementool for resource planning, task planning, and progress monitoring. Moreover, Elementool provides him with the data he needs to pre-plan estimates and proof-of-concept projects.

Back to top

Why Choose Elementool?

Elementool includes modular products that enable companies to systematically organize and manage their product development process. It includes unlimited users, tight integration with other Elementool products, and API for third-party tool connection. Overall, it offers a cost-effective project issue-tracking tool with expandable functionality for a more comprehensive project and product management control.

Back to top

Company Info

Elementool Inc is a private software company based York City. It was founded in 2000 by CEO Yaron Sinai.

Back to top

Featured Partners: Project Management Software

1 monday.com

Visit website

monday.com Work OS is an award-winning no-code work management platform that helps teams manage projects and workflows more efficiently.

Used by 152,000+ customers worldwide, this fully customizable software lets you plan, manage, and track every project in one place. monday.com offers time-saving and easy-to-use features such as automations, time tracking, document sharing, and real-time collaboration. Multiple board views such as Gantt and Kanban help you structure and navigate tasks and projects the way you prefer, and dashboards give a high-level overview of your progress.

In addition, integrations with apps such as Outlook, Microsoft Teams, Gmail, and Excel, allow you to easily continue working with your favorite tools from within the platform. monday.com also offers dedicated solutions, such as monday dev and monday sales CRM, designed to answer the needs of specific industries.

Learn more about monday.com

2 Wrike

Visit website

Wrike is the ultimate solution for managing projects.
Discover the power of Wrike’s award-winning project management software. Maximize productivity using Gantt charts, Kanban boards, and calendars. Streamline resource allocation, drive team alignment, and enhance forecasting. Benefit from AI-driven automation to save time on admin. Deliver impressive results, hit deadlines, and stay within budgets while elevating your team’s performance.

Learn more about Wrike

3 Smartsheet

Visit website

Smartsheet is a leading work execution platform that has real-time work management features, collaboration and automation tools. Users are presented with a familiar and easy-to-use spreadsheet-like interface. However, it has enterprise-grade capabilities that even Fortune 500 companies like Cisco, Bayer, HP, and PayPal are confident to adopt in their business. Strong project management features enable teams to utilize different views of real-time data, and switch easily from Gantt, card, grid and calendar views. Smartsheet has automatic update requests, and can be used for waterfall and agile projects, product launch, sprint planning, and more. The resource management feature provides users the visibility who is busy, and who is not, in real-time. They can also attach files, share sheets, get notified, view the activity log, export, email, and print.

Learn more about Smartsheet

4 Workzone

Visit website

#1 rated with 20 years of real-world use, Workzone offers a suite of carefully chosen features, making it easy for everyone to use. Looking for lasting process change? Difficulty adopting a tool before? Get unlimited support from experienced trainers who will help you create systems & manage projects successfully for years to come. Starting at $200/month for a team of 5. Access the features you need (without the fluff), including collaboration, creative review, resource management, & reporting.

Learn more about Workzone

5 Zoho Projects

Visit website

Zoho Projects is an online project management application that helps its users to plan projects, collaborate with employees and clients, keep track of time, manage documents, and generate charts and reports. Users work on a central platform where they can keep track of progress, discuss ideas, communicate easily and stay updated. It is cloud-based and highly accessible, where user data is kept safe with stringent security systems. The software is also scalable depending on the number of projects, with the option to add more features. Zoho Projects is a cloud-based project management tool that helps you plan your work, track it efficiently, and collaborate with your team wherever they are.

Learn more about Zoho Projects

Jose Maria Delos Santos Avatar
Get the Free Newsletter!
Subscribe to Project Management Insider for best practices, reviews and resources.
This email address is invalid.
Get the Free Newsletter!
Subscribe to Project Management Insider for best practices, reviews and resources.
This email address is invalid.

Demos, trials & More information

Check out our library of 60+ pm books