Beyond the Project Manager – the Roles and Responsibilities within the Project
Effective Project Management requires an understanding of the roles and responsibilities outside those of the Project Manager themselves, or, in other words, a comprehensive understanding of the structure and dynamics within a working project. This article will outline a typical Project structure, and highlight the roles and direction of influence between the different agents involved.
Many parallels between the organisational structure of the workplace, and that of the Project, can be drawn. Like the workplace, it is crucial that with the Project, responsibility and authority are clearly defined from the outset. That is, there must be a clear understanding from all involved regarding reporting arrangements. Also like the workplace, a group of stakeholders will be defined, and the Project will work towards their needs. The Project require a certain level of management required to achieve a particular task, and will necessarily have a delegation of agents working together to achieve the Project objectives.
This organisational structure generally has four hierarchical levels:
- Corporate or Senior Management
- Sponsor or Project Executive
- Project Manager
- Delivery Team
Corporate or Senior Management
In other words, those who fund the Project. This group could be called the host organisation, since they are representatives of the organisation which has decided to go ahead with the Project. This group is concerned with the big picture: returns on investments, project completion dates and success of the Project.
Sponsor or Project Executive
Appointed by the Corporate or Senior Management, the Sponsor or Project Executive represents the host organisation at the Project. Typically, their role will start before the Project begins, and continue after it ends. The Sponsor or Project Executive will usually be provided with the funds, and needs to be aware of the overall direction and strategy of the Project delivery. Generally, they are concerned with the business case for the Project, and will provide guidance to the Project Manager on objectives and priorities. Is crucial for making big decisions, and is usually more influential in the earlier stages of the Project.
Often, the Project Board is supported by a Steering Group or Committee. The Sponsor or Project Executive is still responsible for the Project, and decisions ultimately lie in their hands – however, the Steering Group can assist with the project by delegating resources and finance. Generally, the Steering Group is representative of the key interests within the Project – the end-users, the customers and the suppliers.
Appointed by the Sponsor or Project Executive. Crucial for looking after the day-to-day running of the Project. Will report progress to the Sponsor or Project Executive, and will set priorities based on their decisions. The Project Manager will escalate problems and issues to the Sponsor or Project Executive, however they will be responsible for most of the planning activities.
The Project Manager musts have range of skills to plan and manage a project and lead the delivery team, including communication and negotiation skills; problem solving skills; the ability to focus on the detail.
Team Manager and Delivery Team
The Team Manager is a member of the delivery team who can be appointed by the project manager to look after day to day aspects of delivery of the work packages. The Team Manager will escalate problems and issues to the Project Manager, but will delegate tasks in the short term to individuals in the wider delivery team. The individuals in the delivery team will report to the Team Manager directly.
The directions of influence within the Project usually fit in to a hierarchical structure similar to this. Of course, other actors and sub-hierarchies lie within the Project, and often Project direction becomes less of a “top-down” instruction and more of a multi-directional conversation as the Project develops – there is usually compromise throughout the Project. Nonetheless, effective Project Management will require an understanding of this likely structure, since delivery of the Project is accommodated by it.