Backlog Software Review: Overview – Features – Pricing

Overview Presentation

Backlog is an online project management tool for software development teams. It is a visual project tracking software with tools every developer needs. Collaboration is built-in, so developers, clients, and all other team members are connected on one platform. It has tools such as bug and issue tracking, version control, Git and Subversion integrations, Gantt charts, burndown charts, Kanban boards, and more, so the team can work effectively on code alongside project work.

Features, Benefits, Product Strengths

  • Task and Project ManagementBacklog online project management software provides users a central workspace where they can view, prioritize, and discuss all project tasks. They can easily see what’s due today, which tasks are falling behind, and what they need to work on next. Other features include notifications, start and due dates, subtasks, filter by assignee, customizable issue status, and more. Project progress tracking is possible through several views. Visualize and prioritize work easily with Gantt charts, providing users a quick overview as well as drill-down capabilities to task level. Visualize workflow with Kanban-style Boards.
  • Team Collaboration, Version Control – This collaborative project management tool enables team members and external partners to communicate easily to avoid confusion. They can add comments and files directly to tasks. Role-based access control allows for secure collaboration. Clients, vendors or contractors can be invited using guest role. It also has emojis for quick visual and fun way of communication. Teams can collaborate on code with private web-based Git and Subversion repositories. They can manage requests and branches, as well as track changes with version control tools. It is able to manage even larger files through a Git Large File Storage (Git LFS) extension.
  • Bug Tracking, File Sharing, Mobile Apps, Wikis, and more – Backlog has bug tracking functionality by turning reported issues into easy-to-follow outlines. Each issue comes with a space for title, description, attachments, and custom fields to help users define bugs. Users can set its priority, assignee, and due dates. In-issue commenting and targeted notification enables easy collaboration and resolution. File sharing is easy and organized on one platform. Team members can create wikis for other project members to access, edit or download, while getting notified when changes are made or new ones are added. Collaboration on the go is possible with native iOS and Android apps. Other features include custom fields, importers for Redmine, Jira, email, and Google Sheets, and IP restrictions. It also integrates with many popular apps such as TypeTalk, Cacoo, Slack, Jenkins, and iCal sync, with available API access.
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Pricing

Backlog offers a freemium pricing model. A Free plan includes for up to 10 users, 1 project and 100MB online storage. The Starter plan is priced at $35 per month, and includes for up to 30 users, 5 projects, and 1GB of storage space. The next higher plans are Standard at $100 per month, and Premium at $175 per month. Users can also pay annually that includes a 16% discount. A free 30-day trial period is offered. Once in a trial, users cannot switch to a different plan until the trial period is over.

Social Network Presence

Target Market

Backlog is ideal for software development teams of all sizes. However, it can also be valuable to product management teams, marketing, design, IT, sales teams, startups, small business, and others.

Supported Languages

English and Japanese

Some of their Clients

Clients include Omron, Softbank Robotics, Adobe, Transferwise, and Amazon.

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Testimonials

Atsuyuki Matsuda stated that as projects grew at Softbank Robotics, tracking and reporting project progress became increasingly difficult. Backlog made it easy for their team to follow progress of projects and assess risks. Previously, they were using email and spreadsheets for project management, which was time consuming and difficult to manage. But once the PM software was rolled out, time spent in the inbox decreased drastically and the information gaps between partners were closed.

James Yeomans stated that as a startup, Choice Business Connections needed several things done at the same time: a centralized place for development work, development of a portal for their customers, business development in Salesforce, and others. Backlog was the best fit for their needs. The software made it a lot easier to organize their workflow. Also, it is easy to use and cost-effective. The superior and intuitive interface, and easy navigation required no training, enabling them to launch their award-winning portal earlier than expected.

Why Backlog

Backlog is a modern project management tool that includes many features important to development teams and other business teams. It helps organize work, provide essential information visually, and enables all project participants to communicate quickly and with less effort. Therefore, projects are completed efficiently and delivered successfully.

Company Info

Backlog is a product of Nulab, a privately held software company based in Fukuoka, Japan. It also has offices in Tokyo and Kyoto, Japan; New York City, USA; Amsterdam, The Netherlands; and Singapore. The company was founded in 2004 by Masanori Hashimoto, CEO, and Shinsuke Tabata, CMO. Before founding the company, the software programmers have collaborated on earlier projects, including a wiki engine, a bug tracking system, an application launcher, and a code generator. Inspired by the positive effects collaboration can have on a product and team, they decided to start Nulab to help teams do their work easily.

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Jose Maria Delos Santos

Jose Maria Delos Santos

Jose is a subject matter expert and member of the writing team for Project-Management.com and Bridge24. He has written hundreds of articles including project management software reviews, books reviews, training site reviews, and general articles related to the project management industry.

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