SuperSaaS Software Review: Overview – Features – Pricing

Overview Presentation

SuperSaaS is an appointment scheduling and reservation booking software. It is an easy-to-use, flexible, and affordable online system that can work in different types of businesses, organizations and scheduling requirements. It is scalable, customizable, and integrates with popular apps and software to address specific needs. As a result, users are able to manage their booking system in a more efficient, less time-consuming, and more user-friendly way.

Features, Benefits, Product Strengths

  • Extremely CustomizableSuperSaaS allows its users to set up the layout of their appointment schedule to match the style of their own websites, without any reference to the software for consistent branding. They can show the schedule by day, week, month or in list format. Users can capture additional information by adding custom booking fields, dropdown lists, and forms. They can specify how far in advance customers can book or cancel, how often they can book, allow repeated reservations, or require to sign up multiple schedules at once. Schedules can be accessible as needed, into a website or Facebook page. They can also send a reference to the schedule by email, or post on Twitter or Facebook.
  • Automated Notifications, Calendar Synchronization – The appointment scheduling software has automated email and SMS notification features that can help improve bookings and reduce no-shows. Users can customize email confirmations, SMS reminders, and follow-up emails. Other features include waiting lists with automatic or manual placement, verification links, and daily schedule activity report. Bookings can also be displayed on external calendars. Availability can also depend on another calendar. Users can link their Google calendar, display appointments in Outlook, add iCal attachments to booking confirmations, and more.
  • Integration, User Management, Reporting, and more – SuperSaaS can integrate with online payment options, so users can set price rules, promotions, and discounts to support their pricing. It can integrate direct payment via PayPal or Stripe, or let users handle it themselves.  Integration to other popular apps are available. It has advanced price rules, an online shop feature, and can issue electronic coupons. A user management module allows the assignment of additional rights to users to manage schedule. The can specify who can create, update, or delete reservations, and when. Other features include viewing customer history and upcoming activity, block or unblock users, and add supervisor fields. Users can generate insightful reports, and user data can be imported or exported in various formats to/from the online appointment system. It handles multiple currencies and has security features that can manage access to the appointment schedule, provide additional configurations for public terminals, and enable connection encryption.

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Pricing

SuperSaaS pricing depends on the maximum number of upcoming appointments, or the total future appointments. Once appointments have taken place, they no longer count towards the total. A free version includes up to 50 upcoming appointments, with a maximum number of 50 registered users. Paid plans include unlimited users, ad free interface, and iCal sync. Larger packages of up to 15,000 upcoming appointments are available.

Social Network Presence

Target Market

SuperSaaS is applicable to all sizes of businesses and organizations. They can be used for one-on-one scheduling, group scheduling, reservations and rentals, or a service appointment booking system. Example customers include therapists, gym and fitness studios, venue/equipment rentals, beauty and wellness salon, and more.

Supported Language

End-user screens are available in 34 languages including English, Arabic, Chinese (Simplified), Chinese (Traditional), Czech, Danish, Dutch, Finnish, French, German, Hebrew, Hungarian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, and Turkish. Support information is available in English, Spanish, German, French, Italian, Japanese, Czech, Slovak, Danish, Swedish, Dutch and Portuguese (Brazil).

Some of their Clients

Clients include Outperforme Athletics, Aha! Factory, Kent Union, A-Lyne Centre de Formation, Today’s Fitness Centers, and Affinity Lab.

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Testimonials

Martine Curtis-Oakes stated that when she stumbled on SuperSaaS, she was able to set up in 10 minutes. Her clients find it incredibly easy to use.

Jon Evenson highly recommends this appointment scheduling software. He likes the simple admin interface that made for an easy rollout into production. It also has quick response from SuperSaaS customer support, easy configuration of resources, quick setup of authorized users, and great interface for smartphone, tablets, and PCs.

Why SuperSaaS

SuperSaaS is being used by over 120,000 businesses and organizations around the world for its ease of use, highly customizable features, scalability and affordability. The software has received several top ratings for its functionality, user experience, and features.

Company Info

SuperSaaS is a product/service of SuperSaaS B.V., a privately held online booking software development company based in Amsterdam, The Netherlands. It was founded in 2006 by Jan Maurits Faber, the company’s CEO. The company aims to offer products that are flexible, so users can adapt them to their way of working. They offer features that most people need, and deliberately do not offer features that few people need. This commoditization reduces cost and allows them to achieve scale. They call it the Supermarket model of Software as a Service, or SuperSaaS.

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Jose Maria Delos Santos

Jose Maria Delos Santos

Jose is a subject matter expert and member of the writing team for Project-Management.com and Bridge24. He has written hundreds of articles including project management software reviews, books reviews, training site reviews, and general articles related to the project management industry.

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