Project Management Metrics, KPIs, and Dashboards 3rd Edition is the updated textbook about the different tools and methods for evaluating project performance. As businesses adopt a more project-based strategy, the need for project managers to be aware of, and learn to use all available means of measuring vital data has become critically essential. This latest edition aims to help readers learn about metrics and key performance indicators, so they can communicate it well to other stakeholders. Also, new sections on the latest dashboard reporting systems from companies such as IBM and Microsoft are included.
This paperback measures 7.3 in. wide, 1 in. thick, and 9.1 in. long. It weighs about 2.2 pounds. It has 448 pages divided in 8 chapters. Aside from paperback format, it is also available on Kindle format. This third edition was published by Wiley Publishing in October 2017 in the English language. ISBN-10: 1119427282; ISBN-13: 978-1119427285
Project Management Metrics, KPIs, and Dashboards is for all levels of project management professionals, new and experienced. Project managers who regularly provide status report to and coordinate with stakeholders will derive the most benefit. Project team members who are responsible for measuring and monitoring project performance will also benefit from the discussion on dashboards and other visual information systems. Students and other professionals can gain a better understanding of metrics with this book.
What Customers Say
A top Amazon reviewer gave the book 5 stars for its amazing presentation format. The reader described the book as intended for practical project evaluation and execution, and not as a study material for the certification exams. The book takes into consideration not only the project’s objectives, but goes beyond into the customer’s success.
Christopher B. (Amazon) described Project Management Metrics, KPIs, and Dashboards as very useful. He said that the book gives a good overview of PM metrics and key performance indicators which can be tracked. The author has a good grasp of the concepts, but he stated that it is better to have the book paired with a good software.
Sam M. (Goodreads) stated that the author showed the importance of getting to know who the stakeholders are, finding out what is important to them, and building KPIs, metrics and dashboard that will convey clearly the status to them. The author does a good job of discussing the different types of KPIs.
Content, Approach, Style
Content: Project Management Metrics, KPIs, and Dashboards 3rd Edition has 448 pages divided into 8 chapters. The first two chapters identify the changes in project management and a drive for better metrics. Chapter 3 is about metrics, while Chapter 4 is about key performance indicators and their difference from metrics. Chapter 5 focuses on value-driven metrics and KPIs, while Chapter 6 discusses the value of dashboards. Chapter 7 provides examples of dashboards used by companies, and the last chapter is about business-related metrics for project portfolio management.
Approach/Tone: The author gives a direct approach in providing information, historical and current, about the topics. It provides a practical approach rather than theoretical.
Style: The book is presented very well, with topic headers, short paragraphs, lists, charts, tables and figures. Every chapter has an overview, objectives, and defined keywords. It also has sample scenarios, tips, and comparisons to help elaborate the topics discussed.
Why Buy the Book
Project Management Metrics, KPIs, and Dashboards 3rd Editionis a practical guide for project managers that can help identify success factors required by customers and stakeholders. It also helps in improving performance by correctly identifying, measuring, and monitoring the right data during project evaluation.
Dr. Harold Kerzner is Senior Executive Director at The International Institute of Learning, a professional training, coaching, and consulting company based in New York, USA. Dr. Kerzner is a recognized expert in the areas of project management, program management, portfolio management, total quality management, and strategic planning. He also taught for more than 3 decades as professor of systems management at the Baldwin Wallace University. For his contribution on the area of project management, the IIL, in coordination with the PMI, presents the Kerzner International Project Manager of the Year Award to 1 distinguished PMP credential holder or global equivalent every year for demonstrating excellence in project management. Some of the books authored by Dr. Kerzner we have reviewed include Project Management Best Practices, Project Management Case Studies, and Project Management 2.0.