Author: Tim Short

Is capacity planning the same thing as resource management? I was once asked this question in a job interview, and immediately wondered if it was some kind of trick question. Not exactly ‚Äì many people get the two concepts confused or use them interchangeably. Knowing the difference can help you understand one of the top…

I think it may be time to gather around and say a few words about the billable hour and its timely demise. Once a standard practice — started by lawyers and meant to create a “really good way to keep people busy “– experts now estimate the average billable consultant spends 10-12 percent of their…