ClickUp University — Master the ClickUp Platform

clickup university logo.

To enable its customers and users to gain the best experience and the most value from using the software, ClickUp University provides tutorials, videos, and other resources to help users learn how to get maximum value and ROI out of using the CLickUp project management system.

Table of Contents

What is ClickUp University?

ClickUp University was launched in December 2021 to give users a comprehensive, content-rich resource to learn how to use ClickUp. More than a help page, a tutorial, or a demo video, ClickUp University is an intuitive learning tool that allows users to improve their knowledge of using ClickUp in a centralized and simplified way. ClickUp University includes courses, training, learning paths, and certificates that all work together to advance the learning and experience of the ClickUp user professionally.

Back to top

ClickUp University setup is easy, giving the users quick, easy access to a ClickUp University’s comprehensive library. However, with numerous topics for different types of teams and levels of user expertise, we think users would be best served by better content classification and navigation to ensure they can easily find and select the right courses for their particular roles and levels of experience.

User Roles in ClickUp

ClickUp follows a hierarchy in providing a structured workspace for an organization. It assigns every user a role that comes with certain permissions and privileges.

Member – Users in the organization that actively uses ClickUp

Admin – Users responsible for managing the workspace. They are members with extra permissions for workspace management such as billing, security, and integration

Guest – Users outside of the organization that work on ClickUp through shared workspace items

User Levels in ClickUp

A user can be someone new to ClickUp or someone with years of experience with the platform regardless of Role. ClickUp University takes into account the familiarity and expertise of each user, then presents a list of content and training to help these users learn best from their current level of knowledge.

Novice – New users of ClickUp who need introductory courses

Intermediate – Users who have some months or years of using the basic features of ClickUp but can also benefit from courses that teach how to optimize features

Expert – Users who usually have administrator roles that need specialized and advanced training in managing, configuring, and customizing ClickUp

Back to top

ClickUp University Resources

To access these different resources, content, and training materials, a user needs to be a registered ClickUp user. For more details on pricing plans, see our just-updated, complete ClickUp review.

Use Cases

ClickUp University presently includes two use cases. The Software Teams and Marketing Teams use cases are team-specific learning paths that include a collection of courses ideal for these functions. For example, when users select the Software Teams use case, they will be presented with courses about creating and planning sprints, managing the product lifecycle, and transitioning from Jira to ClickUp.

Learning Path

There are about a dozen available learning paths for all types of user roles. A learning path includes all relevant content and courses that users can further narrow down to a specific level of user experience.

This means that when novice users choose the Introduction to ClickUp learning path, they will see several courses where they can learn about the essential skills needed to use the software, including how to set up their workspace, use the homepage, or maximize productivity with tasks. Learning paths are also available for intermediate and expert users.

Live Training

The Live Training page includes workshops and on-demand training videos for the different ClickUp users. Users interested in attending virtual workshops need to purchase them ahead of the scheduled date. A calendar is available that shows the date and time of these workshops. On-demand webinars are free-of-charge recorded videos that registered ClickUp users can watch at their own convenience. A filter on the left side of the page allows the user to pick the available course level and type.

While good instruction is worth its weight in gold when it comes to onboarding a team for a mission-critical tool, we would have preferred a tiered payment system, where a portion of the coursework is offered free, with the more advanced subject matter available for a fee. For ClickUp’s Business and Business Plus plans, lower-cost training is not an unreasonable expectation giving the system’s monthly cost.

ClickUp Certificates

ClickUp University currently offers three types of certificates, one for each user level. Users who pass in-Univrsity exams and gain the certification show that they have clear understanding of the features as well as the necessary skills to use ClickUp as a productivity tool.

For instance, to receive the Novice Certificate badge, the user must successfully answer a 10-question exam covering foundational knowledge from novice-level courses. The Expert Certificate exam, on the other hand, includes 40 questions that can come from a variety of topics mostly related to administration.


ClickUp University also offers ClickTips: short tips and tutorials about 10 key topics. Users can quickly learn about automating tasks, applying a template, or using the Chrome extension. For a quick search, a filter at the side of the page allows the user to choose a specific topic of interest.

Back to top

New Features, Continuous Learning

As ClickUp continues to improve and add new features, ClickUp University will add related content and courses to provide users the lessons that will also help upgrade their skills. In the meantime, they can browse all available courses from the top menu and filter by topic, use case, course type, role, and level.

Back to top

ClickUp is one of the biggest players in the PM space, with an enormous installed base and ongoing investment in improving the product and user experience. But we realize that ClickUp may not be the right solution for every team. If you’re interested in learning more about other top-rated project management software, actively recommends the following:

1 Wrike

Visit website

Tackle complex projects with Wrike’s award-winning project management software. Break projects into simple steps, assign tasks to team members, and visualize progress with Gantt charts, Kanban boards, and calendars. Manage resource allocation and forecasting with software that’s easy to launch. Automation and AI features strip away time-consuming admin tasks so you can do the best work of your life. Streamline your practices, align your team, and ensure you hit deadlines and stay on budget.

Learn more about Wrike

2 ClickUp

Visit website

ClickUp is one of the highest-rated project management tools today. Use Docs, Reminders, Goals, Calendars, Chat, scheduling, assigned comments, custom views, & more with this all-in-one project management tool.

Used by 800,000+ teams in companies like Airbnb, Google, and Uber, it brings all of your projects into a single app! Built for teams of all sizes and industries, Our fully customizable & proprietary features make it a must-have for anyone wanting to keep project management in one place.

Learn more about ClickUp

3 Smartsheet

Visit website

Smartsheet is an online work execution platform empowering organizations of all sizes to plan, manage, automate, and report on work. Over 80,000 brands rely on Smartsheet for project and work management.

Learn more about Smartsheet

Jose Maria Delos Santos Avatar
Get the Free Newsletter!
Subscribe to Project Management Insider for best practices, reviews and resources.
This email address is invalid.
Get the Free Newsletter!
Subscribe to Project Management Insider for best practices, reviews and resources.
This email address is invalid.

Demos, trials & More information

Check out our library of 60+ pm books