What Is Wrike? A Complete Guide to Features, Pricing & Integrations

Wrike is an enterprise work management software for organizing tasks, automating workflows, visualizing data, and allocating resources. It supports basic task management for small teams and scales to handle more complex resource needs in larger organizations. The platform builds on core project management features, but it is best known for its Gantt charts, resource planning, approval workflows, and cross-tagging capabilities.

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What is Wrike?

Launched in 2006, Wrike is an industry-leading project management platform used by more than 1.65 million people each year across 20,000 organizations. It was among the early project management solutions to integrate AI into its platform, with a focus on task generation and predictive analytics to reduce repetitive work and support productivity.

Wrike now runs on its proprietary machine learning technology, Work Intelligence, which is built directly into the platform. Wrike AI enhances everyday project features such as automation and request forms, while also supporting dashboards and the mobile inbox for more efficient work management.

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Wrike features

Wrike offers a comprehensive set of features to support project planning, app integrations, and team collaboration. The platform focuses on managing complex work at scale while supporting different workflows and team roles.

Project views

Wrike views let you build and customize project views based on your workflow or team preferences. You can adjust filters and sorting options, then share those views with your team. Within each view, users can manage settings such as setting it to private, assigning a name, or duplicating it to other locations.

Within views, users can perform a range of actions, such as setting them to private, assigning a name, and duplicating them to other locations. Depending on the plan, teams can choose from up to nine different views, including the following:

Wrike project views	Function
Table	See work items in a spreadsheet format
Board	View task-based items on a Kanban board
Gantt chart	See the scheduling order of tasks and their connections in color-coded bars
Files	View all the files within a folder, project, or space
Chart view	Add your own metrics and view them in charts
Calendar	Display your work items on a timeline
Resources	See all users who currently work on a specific project, and their effort allocation
Timelog	View timelog entries for all tasks and subtasks within a folder, project, or space
Stream	Get updates related to tasks and subtasks

Workflow automation

Wrike’s automation engine supports rules, triggers, and actions to automate the most redundant activities. Teams can configure custom reminders and notifications triggered upon task completion or when potential obstacles and productivity blockers arise.

Rules follow a simple “when, then” format with guided setup, and they can be applied to tasks, projects, or custom items across up to ten selected folders, projects, or spaces within the account. Depending on your project’s size, scope, and scale, Wrike’s workflow automation capabilities can save your team hundreds of hours in lost productivity.

Project templates

Wrike includes a large library of customizable project management templates that help teams start work without building everything from scratch. There are more than 70 templates available, with options designed for specific industries and team roles, such as marketing and software development. 

Templates are offered in two formats: in-app templates and template guides. In-app templates are pre-built assets available inside the platform, while template guides provide step-by-step instructions for applying or building those templates.

Collaborative proofing

Wrike provides online proofing tools for managing frequent reviews and approvals. This setup works particularly well for creative and marketing teams collaborating on visual assets and looking to centralize feedback.

You can compare file versions side by side, which makes it easier to identify changes and flag issues. Additionally, you can directly add comments to images, videos, PDFs, folders, or projects, with visual markers placed on the file to link feedback to a specific area.

All comments appear both in the file and in a dedicated panel on the right side of the screen. Teams can run approvals manually or through automation, and administrators can invite external reviewers to collaborate and leave feedback without full account access.

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Read more: Wrike for marketers buyer’s guide

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Requests and approvals

Wrike’s approvals tool lets you track items for review and see which users are assigned as approvers. You can trigger approvals automatically when a request form is submitted and track every decision within a work item, including pending approvals that may affect project timelines.

Within the project dashboard, you can filter tasks, folders, and projects by approval status, approvers, or dates. You can also create a dedicated widget for outstanding approvals, which makes it easier to identify items that still need action.

Integrations

Wrike aims to reduce context switching that comes from using multiple business applications to complete projects. Instead of moving from one application to another, team members can access and manage data across different Wrike integrations.

Teams can connect Wrike with more than 400 third-party applications to support their workflows. Available integrations span categories such as CRM systems and file storage tools, along with messaging platforms, IT tools, business intelligence software, and visual collaboration apps.

Training

Based on Wrike’s research, employees experience a 102% increase in productivity when they attend at least one Wrike Discovery course as part of their initial onboarding. While not required, most courses can be completed in minutes, making them worth the extra time and effort.

Wrike’s online help center is a one-stop shop that provides access to its training courses, informational videos, product release notes, and the user community. You can make the most of your time on Wrike with a comprehensive list of common best practices and live monthly webinars.

Wrike has courses designed for beginners, individuals, project leaders, and experienced administrators, so you’re sure to find a training program for your team. The knowledge base covers everything from getting started to advanced project management strategies with tips and tricks to enhance collaboration and productivity.

Also read: Top 10 Best Wrike Tutorials – Training and Courses

Customer support

Wrike includes basic support with its Free plan, while paid subscriptions unlock higher service levels. Depending on the plan, support can include round-the-clock availability with a guaranteed response time of one hour and access through phone, web form, or live chat.

Before heading to customer support, you might find the help you need within Wrike’s online community.
The community forum includes a list of common topics, where you can browse discussions, ask questions, and share solutions based on personal use.

In addition to its premium customer support, the Wrike dev team works quickly to patch software bugs, minimizing issues and consistently improving the platform for everyone.

Wrike plans and pricing

The Wrike app offers five subscription plans that scale from basic task tracking to enterprise-grade workflow management. Each tier accommodates the needs of varying team sizes and adds functionality that supports more users, complex workflows, and tighter admin control.

Free

The Free plan supports basic task management for individuals or very small teams. Users can create tasks and manage projects on web and mobile apps, and access boards and table views, though active task limits apply and advanced collaboration features are not available.

For those who want to try Wrike’s advanced project management tools, premium plans are available to try for 14 days and require no credit card. If your team can make a decision quickly, this may be plenty of time.

Team

The Team plan is built for small teams needing more customization controls and access to AI features. It adds AI Essentials, shareable dashboards, interactive Gantt charts, and support for custom fields and workflows for up to 15 users.

Business

The Business plan targets growing teams with multiple projects and shared resources. It expands user capacity up to 200 users and adds workflow customization, template creation, standard integrations, and resource and capacity planning, along with access to custom AI agents. 

Pinnacle

Pinnacle is built for large organizations that manage complex workflows across departments. It introduces advanced reporting and BI, budgeting and financial tracking, resource and capacity planning at scale, single sign-on, and higher Databub limits, with pricing available by quote.

Apex

Apex is Wrike’s most advanced enterprise offering, designed for organizations that require deep integrations, automation at scale, and strong governance mechanisms. It includes bi-directional integrations, expanded AI Elite capabilities, unlimited whiteboards, and the highest Databub limits, with pricing customized through sales.

Alternatives to Wrike

Wrike’s extensive offerings may not suit small teams with basic project management needs or those that want to avoid added costs for integrations. Below are several close Wrike alternatives that support different project types and workflow requirements.

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How to get started with Wrike

Signing up is quick and easy. Start by heading to wrike.com and typing in your business or personal email. Wrike then guides new users through a short onboarding questionnaire to personalize the platform. The setup collects basic details about your role and the number of people you plan to collaborate with in Wrike.

After choosing your experience level with PM tools, the last step is naming your first project, initial tasks, and how you want to see your work between Table, Gantt, and Board views. Invite your team members, and you’ll be off to the races.

Wrike has invested considerable resources in making it easy and intuitive to get set up and running for teams of every size. Of course, first-hand experience is always the best indicator of whether Wrike is suitable for your team.

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