Webex Meetings Review 2021

Webex software reviewCisco Webex is a cloud-based video conferencing, cloud calling, and screen sharing app. Aside from offering secure calls, it also has a modern suite of collaboration products that combine calling, meeting, messaging, polling, and events in one unified platform. Webex works across devices, and users can extend it easily to sophisticated conference rooms and interactive desktops. Check out our Webex review below.

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Cisco Webex Review

Webex Meetings: A Modern Experience

Webex enables video conferencing and online meetings for teams. Modern features include built-in noise removal enhancements to reduce distractions and interruptions. It also has gesture recognition, so users can use simple hand gestures to express feelings when they’re on mute. Further, the app has automatic transcription, and allows for custom layouts so users can decide what to focus on during a meeting. Other features include:

  • High-definition video and audio
  • Meeting controls
  • Screen sharing
  • Recording capability
  • 1-to-1 and group messaging
  • Calendar integrations

Webex Cloud Calling

Webex offers a business phone app that can ring on any device. This centralizes communications in a secure and easy-to-use app, allowing for simpler management of services and users in one place. Features include merging, call waiting, holding, forwarding, a do not disturb mode, and visual voicemail, among others. Users can move a call from one device to another, or turn the call into a video meeting with one click. It also has a phone menu, extensions, and intelligent call routing. Services include unlimited local and domestic long distance calls, international long distance billed per minute, and 6-way conference calling.

Read more: How to Successfully Host a Project Kickoff Meeting

Webex Cloud PBX

Webex lets users replace their Private Branch Exchange (PBX) network by moving to the cloud at their own schedule. Cloud services include flexible licensing options and integrated calling plans. The mobile app allows the workforce to switch devices during calls,  enabling greater freedom of movement and productivity. Contact Center enables companies to deliver a modern customer service experience with multiple channels, AI-powered virtual agents, follow-up surveys, modular devices, and a customizable platform. Pre-built cloud integrations to third-party apps and AI assistants help accelerate workflows. Webex software has strategic alliances with Google, Microsoft, Apple, Samsung, and Facebook, as well as integrations with productivity apps, vertical solutions, and business partners. Webex APIs, SDKs, and widgets also allow users to build their own app integrations.

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Webex Pricing

Webex offers a free plan for individuals, which includes meetings for up to 100 participants, HD video, screen sharing, and a personal room. For paid plans for small business and enterprise, interested parties should contact Cisco at 1-888-469-3239 for more information.

Who Uses Webex?

Webex is for individuals, teams, and businesses of all sizes who need communication tools that include video, audio, and messaging on platforms like the web, iOS, and Android devices. Clients include T-Mobile, Under Armour, McLaren Racing, Puma, AT&T, Broadcom, and Paychex.

Webex Supported Languages

The Webex app supports English (US), English (UK), Bulgarian, Chinese (Simplified), Chinese (Traditional), Croatian, Czech, Danish, Dutch, French (France), French (Canada), German, Hungarian, Indonesian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese (Brazil), Romanian, Russian, Serbian, Spanish (Latin America), Spanish (Spain), Swedish, and Turkish.

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Webex Testimonials

Joshua Baever is a senior systems reliability engineer in a leading 5G telecom company. He says Webex provides his team with clear sight and sound. During teleconferences, his colleagues can clearly see each others’ faces, which encourages nonverbal communication. For instance, smiles can demonstrate understanding, while nods connote agreement. However, this was not clear before when their telepresence tool only provided stuttering audio and video.

Karen Dean is a senior manager in Collaboration Services for an American sports equipment company. She recalls how their meeting minutes tripled when work-from-home orders began. However, the duration of the meetings is much shorter now, as Webex allows team members to do a lot of their pre-meeting and post-meeting work right in the platform.

Zak Brown is the CEO of a British motor racing team. He says Webex’s cloud-based suite of tools enables the team to overcome geographical boundaries, create virtual experiences, and bring their fans and partners closer to the team. Webex provides them the ability to connect with others around the world.

Why Choose Webex?

Webex is a pioneer in providing affordable video conferencing services. As a part of Cisco today, it continues innovating to meet the evolving needs of customers and businesses. Webex provides a secure, customizable, and dependable solution to help businesses transition to hybrid work environments. Work is seamlessly managed in a central tool, allowing users to adapt any workstyle, role, or device.

Company Info

Webex is a Cisco company that provides cloud-based collaboration solutions, including video conferencing, call conferencing, and messaging services. It also offers customer experience solutions like Contact Center, and specialized collaboration hardware such as headsets, cameras, and interactive communication devices. WebEx Communications was founded in 1995 in Santa Clara, CA. In 2007, Cisco acquired it for $3.2 billion to help build a stronger combination of communications and collaboration platforms for business customers.

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Jose Maria Delos Santos

Jose is a subject matter expert and member of the writing team for Project-Management.com and Bridge24. He has written hundreds of articles including project management software reviews, books reviews, training site reviews, and general articles related to the project management industry.

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