Slack Software Review: Overview – Features – Pricing

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slack logoOverview Presentation

Slack is a multi-platform cloud-based team messaging application and platform. It is capable of real-time messaging, archiving and search functionality. Users can send one-on-one direct messages, create private group chat and persistent open chat rooms, organize chats by topic, attached files to messages, and integrate with a variety of online third-party apps. It can be used in organizations as an alternative to email. It can also be used by communities of users discussing specific topics of interest.

Features, Benefits, Product Strengths

  • Team CommunicationSlack messaging application and platform provides teams with different ways to communicate. Users can organize team conversations in open channels. They can create a channel for a project, a topic, or for a specific team, where everyone has a transparent view of the conversation. Users can also create private channels where only selected team members are included. To reach out to one colleague directly, users can send a private and secure direct message.
  • Integrated Collaboration and Notification – More than just a messaging tool, users can upload documents, spreadsheets, images, and PDFs into the application for easy file sharing. Everything is archived and can be revisited for additional comments, starred for later reference and searched easily. Users who are using third-party storage apps such as Google Drive, Dropbox, or Box can paste the link of the document, and those will be synced and be searchable as well. It can be set up so that notifications from different apps such as support requests, code check-ins, error logs, or sales leads can all be visible within Slack, with the option to have as many or just a few notifications.
  • Searchable, Customizable, and Mobile – Every message, file, and notification as well as content within PDFs, Word, and Google Docs are indexed and archived for easy searching. Moreover, users can use powerful search operators for fine-tuned searches. Native iOS and Android apps are also available, allowing users to have continuous communication connection, wherever they are. Versions for Linux and Windows Phone are in beta.

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Pricing

Slack offers a free plan and premium plans depending on the amount of features and capabilities included. The Free plan enables users to search and browse up to 10,000 of the most recent messages, use 10 service integrations, free mobile apps, and multi-team creation. The Standard plan at $8 per user per month, or $6.67 when billed annually includes higher capabilities such as search for unlimited messages and unlimited integrations, user groups, custom profile fields, guest access, Google/2-factor authentication, configurable email ingestion service, priority support and more. The Plus plan includes all features in Standard and additional security, support, sync, exports, archiving, and SLA. A higher Enterprise plan is coming this year.

slack pricing

Social Network Presence

Target Market

Slack messaging application and platform is for teams of all sizes and setup, in any industry.

Supported Language

Interface is in English only.

Some of their Clients

Clients include Airbnb, AKQA, BuzzFeed, Dow Jones, Electronic Arts, eBay, Expedia, Harvard University, Intuit, LinkedIn, NASA, NBC Universal, Ogilvy & Mather, and Salesforce.

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Testimonials

NASA-JPL: Slack enabled communication between teams simple. It was easy to pick up conversations where they left off. They find it all in one place, and searchable. Switching between tools has also been minimized with the help of integration.

Maddie Saunders of LUSH Fresh Handmade Cosmetics: The messaging app helped solve internal communications, allowing projects from different groups to be transparent to one another. Internal email use has reduced 75 percent. Users no longer worry about who should or should not be CC’d, and questions are no longer lost in archived emails.

Why Slack

Slack messaging application is a solution for modern workplace’s communication challenges that cannot be solved by email. It enables transparency and allows easy collaboration. The automatic archiving and powerful search features also support today’s knowledge workers.

Company Info

Slack Technologies, Inc. is a privately held computer software company with headquarters in San Francisco, CA, USA, and offices in Vancouver, Canada and Dublin, Ireland. Originally named Tiny Speck, it was founded in 2009 by a team led by Stewart Butterfield. The company launched a computer game called Glitch but closed down in December 2012. However, the company released in August 2013 its instant-message-based team communication application and platform, which was built while it was working on Glitch. In February 2014, it was released publicly, and since then, has grown in its user base to over 2 million by December 2015. In April 2015, the company was renamed Slack Technologies, has received more than $300 million in investment funding, and was named Company of the Year in 2015 by Inc. Magazine.

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Jose Maria Delos Santos

Jose Maria Delos Santos

Jose is a subject matter expert and member of the writing team for Project-Management.com. He has written hundreds of articles including project management software reviews, books reviews, training site reviews, and general articles related to the project management industry.

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