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Bitrix24 is a business collaboration platform with integrated CRM, project management, and client contact center tools. For users looking for software like Bitrix24, several solutions are available.
Bitrix24 Alternatives: What to Look for
Bitrix24 is a scalable solution that allows companies to choose the right set of features for their needs. Teams in search of an alternative should check available capabilities in the software, as well as features missing from Bitrix24 to find the best software solution. Here are some essential features to look for:
Free plan or free trial period
Flexible deployment and easy setup
Desktop and/or mobile apps in addition to the web version
Intuitive UI and navigation
Accessible help resources, like video tutorials and webinars
Real-time collaboration with built-in communication tools
Project and task management with multiple work views
Ready-to-use templates
Custom fields and other customization for improved tracking
Contact management
Time tracking and timesheets
Document management and file sharing
Interactive, real-time reporting
Automation and integrations
Responsive customer support
Top Software Alternatives to Bitrix24
Users in need of a more suitable solution can compare Bitrix24 with our recommended alternatives to see if any of these tools can provide a better match to their requirements.
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Bitrix24 is an all-in-one solution for CRM and project management that enables companies to communicate and collaborate efficiently across teams, partners, and clients. Bitrix24 customers in the IT services, education, and professional services express satisfaction with its high accessibility and collaborative workspace. Users also rate its built-in telephony, messaging, document management, and cloud storage features highly.
However, some useful features are hidden deep inside other tools, and not easily found unless users undergo additional training. And although Bitrix24 has integrated CRM, a few sales and marketing teams feel that other CRM platforms have more features and perform better than Bitrix24.
Ready to Explore Bitrix24 Alternatives?
Teams looking for highly accessible and collaborative software like Bitrix24 can try our top recommendations to gain access to customizable, flexible, and intuitive solutions with a wide array of use cases. For open-source Bitrix24 alternatives, users can check out Odoo or DokuWiki.
