Salesforce is a popular Customer Relationship Management (CRM) software that many companies today rely on for their business needs. It is the ultimate solution that serves as the one platform where businesses bring their customers to and allow all of its departments to have a shared view of their customers. Based in San Francisco, Salesforce is composed of Marketing Cloud, Service Cloud, Sales Cloud, Analytics Cloud, App Cloud, Financial Services Cloud, Chatter, Force.com, and Commerce Cloud. This software allows businesses to better connect with their customers by allowing them to identify problems and address them faster, as well as make use of apps within Salesforce that are customer-focused.
Top Tutorials
Salesforce is not just any ordinary CRM software because it gives its users access to a community of more than 10 million innovators and disruptors, as well as community shapers, that are better referred to as Trailblazers. Because this is cloud software that users subscribe to, Salesforce offers a free 30-day trial so that businesses can try it and see how much of a help it is to their operations. We have also put together the 10 best Salesforce tutorials available.
1. Salesforce
Salesforce is the main website of the software and it provides the most comprehensive information and tutorials of the software. It enumerates the features and advantages of using the software and explains what CRM is about for those who aren’t familiar with it yet. As users scroll to the bottom of the page, there are options for the different demos on the product that can be watched free of charge, including Sales, Marketing, and Support. However, to watch these demos, visitors have to register and agree to the terms of use.
2. SVR Technologies
SVR Technologies‘ website is impressive as with just one look, users will easily know where to find what they are looking for. SVR Technologies offers online classes, self-learning courses, and even free courses. On this main page, there are links that take users to the more detailed information of the software, including the basic requirements to learn Salesforce, the faculty, and course features, among others. It also presents a comparison between their instructor-led courses and the self-paced learning courses, provides student reviews, and features the frequently asked questions by most users.
3. Gangboard
Gangboard also has one of the most comprehensive tutorials for Salesforce that detail the features of the software and explains how the training is conducted—through an instructor-led virtual classroom or through a one-on-one online class with an instructor on a flexible schedule. It has a demo video that visitors can watch before they learn about the course syllabus, reviews, and frequently asked questions. Gangboard also offers Salesforce Certification for users who want to become a certified Salesforce Developer who can be entrusted with a business’ data and run Salesforce dot com.
4. Simpli Learn
Simpli Learn is another website that offers Salesforce Administrator and App Builder Certification training through its comprehensive course curriculum. The classes feature 64 hours of in-depth blended learning, four industry projects, 30 hours worth of hands-on practice through the latest Lightning Version, and chapter quizzes and simulation test, among others. It offers self-paced learning where there is a 24/7 student support system, as well as lifetime access to the self-paced materials that are supervised by no less than the industry experts. They also have the Online Classroom Flexi-Pass which covers 90 days of flexible access to their online training classes with an instructor. Aside from the 24/7 student support, students can also avail of lifetime access to the self-paced e-learning content, as well as to the live recordings.
5. Udemy Salesforce Tutorial
Udemy provides a short video that shows how Salesforce is learned through its variety of courses. There is a rundown of all the things that can be learned after the courses, as well as a description of the course content that discusses who the instructor is. The 46 video lectures that help students become Salesforce developers are supplemented with downloadable source code files and assignments for better comprehension. Best of all, Udemy’s tutorial does not require any prior programming knowledge to enrol and welcomes developers and consultants who want to shift from other CRM software to Salesforce.
6. Udemy Salesforce Admin Essentials for Beginners
Udemy conducts tutorials for step-by-step administrator training. The course includes 2 articles, 6.5 hours of on-demand video, 20 downloadable resources, full lifetime access, access on mobile and TV, and a certificate of completion. The website also guarantees that new material will continue to be added to keep updated of the Salesforce platform’s evolution.
7. myTech-school Salesforce Tutorial
myTech-school’s video tutorial can be accessed on Youtube and is ideal for beginner learners of Salesforce. Lasting 28 minutes, it features the history of Salesforce, as well as its cloud basics which include campaigns and leads, accounts and contacts, sales features, and opportunities. What makes the tutorial easy to follow is the way it is shown, with the actual computer screen fitting the entire screen of the page without any interference of a host.
8. Salesforce.com Training and Tutorials
Lynda shows how to use Salesforce through classes from beginner level to advanced level that are taught by no less than the industry experts. There are 33 courses and 707 video tutorials to access that are of varying levels and lengths, as well as new releases that are updated regularly. Those who want to be more acquainted with the software before enrolling in the classes can avail the free trial for a month which is taught by the same teachers using the same content.
9. My Tutorial Rack
My Tutorial Rack offers self-paced videos for Salesforce admin certification that students can take at their convenient time, making it a perfect option for those who are working at the same time. On its main page is a demo video that explains what Salesforce administrators and developers do and how much they earn on the job. On its courses page, users can find the different training courses and what they are about, as well as their prices. Visitors can also click on the link at the top of the page that leads them to the schedules of free training where they can register to join.
10. LinkedIn Learning
LinkedIn also features its own tutorials for Salesforce, with various lessons for beginner through advanced levels. The 777 Salesforce videos and courses range from as short as less than 10 minutes to as long as two to three hours. Of course, it also offers a free trial version for one month using the same content as the one used for the paid version. The courses offered are regularly updated and categorized into New Salesforce Courses and Top Salesforce Courses.
Conclusion
Salesforce is an intuitive software which is best used for Customer Relationship Management. Numerous users attest to its effectiveness and ease of use. Whatever level of knowledge one has of the software, it is always best to check out any of these tutorials for a chance to better maximize Salesforce for their business’ success. To learn more about Salesforce, check out TechRepublic Academy.
