RACI Model – A Training Course Review

udemy-logoCourse Description

RACI Model – A Responsibility Matrix Tool is an introductory Udemy course about the responsibility assignment matrix that identifies who are responsible, accountable, consulted and informed (RACI) in certain projects or organizational setups. The course is for beginners with little to no background on the matrix tool. It also discusses the benefits of using the tool, as well as how to implement it using a few example setups.

The course contains video lectures and written articles in explaining the concept of the tool, examples of how it is used, and a guide showing students how to create their first matrix. The tool is used in Six Sigma and helps identify roles as well as provide clarity of expectations and ownership. It is also a common tool that can be used and understood by everyone across the organization.

Course Price



Student Requirements

The Udemy course is available to all people with or without RACI background. It is a beginner level course that only requires a computer or mobile device connected to the Internet, Adobe Acrobat reader to open PDF documents, and MS Excel to open and create a matrix spreadsheet.

Course Objectives and Learnings

By the end of the RACI Model course, students would have gone over 24 lectures with almost an hour of video content, 8 pages of documents, and a quiz with 8 questions at the end of the course. The course also includes lifetime access to the content, a Certificate of Completion, and 30-day money back guarantee for enrollees whose expectations are not met.

Target Audience

The RACI Model course is for those interested and willing to learn about the principles, steps and applications of the tool. Business supervisors, project managers and team leaders who wants to implement an organizational tool in their business, project or unit, will gain the most benefit.


RACI Model – A Responsibility Matrix Tool is divided into 3 sections. The first section is divided into 8 lectures for a total of about 10 minutes of video content. It introduces the course, the RACI model, and its benefits. It also provides definitions and provides the steps for students to complete their RACI chart. Section 2 includes 7 pages of lecture about different RACI model examples. Examples used are in packing and shipping departments. The last section is a practical activity for the student with accompanying video walkthroughs, a short quiz, and a conclusion for the whole course.

udemy raci model course


michael farrisMichael Farris is an operations management professional who has over 15 years of experience in public and private companies, in various industries performing different roles. He holds a Lean Six Sigma Black Belt certification, an MBA in Operations Management, and trained as an ISO 9001 Internal Auditor. Michael has a Bachelor’s degree in Chemistry, received Hazardous Materials Certification, and a Certified Logistics Associate from the Manufacturing Skill Standards Council. This is his first authored course on Udemy, and teaches applying Lean and Six Sigma tools and techniques in business of any discipline. He can be reached via his LinkedIn account.


RACI Model course has 25 enrollees, and has received a total rating of 3 from 2 reviewers with very different opinions on the course. Suvadip Som stated that the entire matrix was explained in nice detail and with plenty of examples.

However, Jason described the course as longer than it should have been, citing a repetition in the walkthroughs, but a limited variation in the examples in terms of industry applications.

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