Best IAM Tools for 2021

IT professionals manage users across a large number of dynamic technology environments. Employees connect to company networks from the main or remote office, when traveling, and at home. Without a centralized identity access management (IAM), IT security teams face a significant challenge of keeping the network and resources protected from unauthorized persons while ensuring that authorized employees have access to systems needed to perform their jobs.

IAM tools allow IT administrators to securely and effectively manage identities and access privileges. A single platform provides admins a consistent process or method of managing user access across systems and the whole organization, thereby enhancing security. Centralized IAM solutions streamline administration work so that admins work more efficiently. Automation and cloud-based solutions lessen manual work and maintenance. Identity access management tools also grant users faster access to resources with fewer interactions with IT, which can improve employee productivity.

What is IAM software and its features?

IAM software is an application that handles identity and access management processes. IAM tools perform these processes based on the three major concepts of identification, authentication, and authorization. First, users are required to identify themselves using valid digital identities. These identities are then verified through an authentication process, such as with a password or other techniques. Once authenticated, the software verifies the activities of the user to make sure their actions are within their scope of authority.

Core IAM solutions enable IT administrators to provision and de-provision user identities, as well as customize roles and group permissions where these identities are assigned. These solutions enforce user access rights based on permissions and policies, and allow integration of systems and repositories that house information needed by users.

Best identity access management (IAM) tools

Today’s IAM tools and services allow or block access to protected data and applications, restrict platform access, prevent data transmission, provide reports, and implement multi-factor authentication (MFA) methods. Many of these tools include single sign-on (SSO) tools and password management. Basic implementation of IAM solutions can be quickly set up out of the box, but larger and more complex organizations may need advanced or combined solutions. For a more comprehensive security, it is important to consider also preventive systems, endpoints, user behavior analysis, and overall information management.

Below is a list of the top identity access management solutions based on multiple reviews, features, customer feedback, and company ranking.


IBM offers several identity access management solutions for securing hybrid multicloud enterprises. Admins can easily grant access rights, provide SSO from any device, enhance security with MFA, enable user lifecycle management, and protect privileged accounts. Some of these solutions can be classified as access management, privileged access management, and identity governance and intelligence. IBM also offers IAM services from its certified consultants and security specialists.


OneLogin offers several products based on its Trusted Experience Platform. It enables organizations and IT teams to build simple and secure connections between people and technology with products for the workforce, customers, and developers. For example, Workforce Identity includes features for syncing users across multiple directories, SSO to access all on-premise and cloud apps, MFA, context-aware adaptive authentication, identity lifecycle management, and control of personally identifiable information (PII) and app access.


Auth0 offers an IAM platform that provides universal login, SSO, MFA, and user management features, among others. It can be used for end customers, business customers, or employees. Additionally, it has tools to detect breached passwords so users are protected and notified when their credentials are leaked by a data breach of a third party. Other features include passwordless lock and machine-to-machine communication.

Ping Identity

The Ping Intelligent Identity platform provides a platform to help IT admins improve security and engagement across their digital business. Solutions for customer and the workforce are available. For example, Workforce Identity cloud IAM tools include SSO and authentication, access security, directory, data access governance, advanced API security, and delegated admin portal. Cloud services and other cloud solutions are available.


JumpCloud is a cloud directory platform that includes identity access management for securely managing identities, access, and devices from anywhere. With a single platform, user identities can be managed across IT resources. For domainless enterprises and remote workforce, admins can centrally manage user identity and attributes to provision, control, and secure a distributed workforce. Other features include management of security policy, system MFA, user system access, AD sync, automations, and user authentication to apps.

Oracle Identity Cloud

Oracle Identity Cloud Service helps administrators manage user access and entitlement across on-premise and cloud applications and services. A cloud-native, identity-as-a-service platform enables organizations a zero trust strategy and establish user identity as a security perimeter. The IAM solution provides IT admins a unified approach to manage identities with cloud-based workflows, simplified user provisioning, and user self-service. Other features include synchronized entitlements across platforms, SSO, strong password enforcement, MFA, customizable login screens, and integration using REST APIs.

Salesforce Identity

Salesforce Identity is a feature of the Salesforce Platform. It provides a single trusted identity for employees, partners, and customers using the platform. Users get a smooth sign-in experience who can log in using social media credentials. The SSO works for all cloud, mobile and on-premise apps as well as integrate with on-premise enterprise directories. 2FA can be deployed across the organization to secure apps and data.


Okta Identity Cloud offers several products with distinct features depending on the requirements. Workforce Identity is an IAM tool to protect and enable a company’s workforce-employees, contractors, or partners-to use any technology on any device. Features include SSO, adaptive MFA, a universal directory to manage all users, groups, and devices, lifecycle management, and API access management. Similar features are also found in Customer Identity, with a focus on providing secure and seamless experience for a company’s customers.

Microsoft Azure

Azure Identity and access management solutions helps protect applications and data against malicious login attempts. It safeguards credentials with risk-based access controls, identity protection tools, and strong authentication options. Several Azure IAM Active Directory products are available to choose from. Depending on the product, it can provide identity and access management for cloud and hybrid environments, provide consumer IAM in the cloud, or join virtual machines to a domain without deploying controllers.

AWS Identity & Access Management (IAM)

AWS IAM allows the creation and management of AWS users and groups by IT administrators who can also manage AWS services and resources securely. Through roles and permissions, admins can allow or deny users access to AWS resources and service APIs. They can also manage federated identities by allowing existing identities such as users, groups, and roles in the enterprise to access resources without creating a user for each identity. IAM is an included feature in every AWS account at no additional charge.

Jose Maria Delos Santos

Jose is a subject matter expert and member of the writing team for and Bridge24. He has written hundreds of articles including project management software reviews, books reviews, training site reviews, and general articles related to the project management industry.

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