Communication for Continuous Improvement Projects – A Book Review
Communication for Continuous Improvement Projects highlights the importance of properly communicating tools and methodologies such as Lean and Six Sigma to be an effective change agent. Manufacturing companies continuously work on process improvements to be efficient and profitable. However, implementing and sustaining continuous improvement is a real challenge especially when employees who are not engineers are hesitant to accept change or do not fully understand why change is needed. Communication is vital but also the most difficult part. This book explains and explores the use and implementation of proper tools to create confidence, self-worth and enthusiasm in employees as they become participants of change.
The hardcover edition was published in October 2013 by CRC Press as part of the Industrial Innovation Series of books. It has 320 pages and about 1 inch thick. The cover shows the left-aligned title at the top part, with the author’s name at the right lower part. An illustration at the left is beside the author’s name on a generally light colored background. A layer of blue containing the publisher’s name is displayed at the bottom of the front cover. ISBN-10: 1466577754; ISBN-13: 978-1466577756
Communication for Continuous Improvement Projects is ideal for industrial engineers and other professionals involved in process improvements in most industries especially in the manufacturing sector. It is also valuable for production supervisors and managers, project managers, quality assurance experts and those generally interested in implementing continuous improvement tools and methodologies in their organizations whether they provide products or services.
What Customers Say
Emile who is a production manager in a pharmaceutical company described the book as practical as it addresses many operational issues as well as provides ideas for incremental and breakthrough improvements.
Content, Approach, Style
Communication for Continuous Improvement Projects is divided into 12 chapters. The first chapter is about effective communication, which is a constant theme throughout the book. While communicating, the author underscores the importance of distinguishing facts from opinion, ego or emotion. Confusion in communication is considered just as bad as no communication. Chapter 2 is titled Best in Class Practices and discusses the BIC concept as well as management by project (MBP), an approach that employs PM techniques in various functions in the organization. Chapter 3 is about maintaining sustainability, Chapter 4 discusses how to empower employees, and so on. Chapter 11 discusses a list of toolkits that can be used for continuous improvement, while Chapter 12 is devoted to a case study.
The book discusses each topic and chapter with the use of definition, explanation, lists and figures. The paragraphs are of readable length but sometimes can be long, depending on the complexity of the topic. The topics can be read sequentially or a reader may jump from topic to topic, depending on their familiarity or interest.
Why Buy the Book
Communication for Continuous Improvement Projects is a useful and ready reference when implementing continuous improvements as projects. PM skills require both hard and soft skills, and communication is a vital soft skill. Moreover, the book provides great information on Lean, Six Sigma, TPM and other process improvement methods, so it combines important components with a clear direction of how and when to effectively use such components to achieve project success, employee empowerment and company goals.
Books that Complement
Project Management Checklist for Dummies by Nick Graham is an affordable and comprehensive guide that discuss essential PM checklists that helps break down projects into manageable elements.
Vale Nazemoff’s The Four Intelligences of the Business Mind is a unique material that discusses four areas of intelligence and strategies to optimize team performance.
Tina Agustiady received her Bachelor of Science degree in Industrial and Manufacturing Engineering at Ohio University. She gained her Six Sigma Black Belt, Master Black Belt, and Lean Six Sigma Master Black Belt from Clemson University, SC, USA. She has worked in several positions such as a production supervisor, industrial performance engineer, SS process product design engineer, continuous improvement manager and operations Master Black Belt at several firms such as Tyco Healthcare, Nestle, Dawn Foods, BASF and Philips Healthcare. Tina is currently a Business Transformation Leader at Integrated Supply Network. She is also an instructor for Lean and Six Sigma Certifications. She has also been serving as the Lean Division President and Board Director of the Institute of Industrial Engineers. She has authored and co-authored books for the Industrial Innovation Series published by CRC Press.