Best Practices for Managing BPI Projects – A Book Review
Best Practices for Managing BPI Projects: Six Steps to Success is a guide to successfully manage business process improvement (BPI) projects. Organizations implement BPI projects to optimize their processes and achieve more efficient results. These projects aim to identify operations or employee skills that could be improved to encourage smoother procedures and more efficient workflow, leading to business growth. The book uses a simple six-step approach to help project managers be more effective in managing BPI projects as well as gain leadership skills to successfully drive change that leads to improved results.
The first hardcover edition was published in March 2015 by J. Ross Publishing. It has 320 pages and is about 0.9 inch thick. The front cover shows the title in large fonts at the top, with the subtitle just below it, and the authors’ name at the bottom of the cover. In the middle is an image of blue and red arrows indicating flow over a grid with question marks in circles. ISBN-10: 1604270969; ISBN-13: 978-1604270969
Best Practices for Managing BPI Projects is for all levels of project managers, program managers, process improvement specialists, business analysts, line managers, unit managers, and team leaders who are tasked or preparing to manage a business process improvement initiative. Specialists in the manufacturing industry and Six Sigma practitioners will also find this valuable.
What Customers Say
Dave Garret described the book as a big, helpful investment for preparing project managers do big, important things through a clear approach, with a focus on soft skills as well as through a number of questionnaires, tools and templates.
Rich Maltzman stated that the book is an excellent reference for project managers working not only on BPI but in project management in general. It covers the subject quite well, and also uses a rich mixture of texts, tables, figures and real examples from experts’ experience that makes for easy reading.
Content, Approach, Style
Best Practices for Managing BPI Projects is divided into 12 chapters and a Summary. The first three chapters provide overview about BPI projects, its unique challenges, the importance of developing a high-level project plan, partnering with a sponsor, an overview of the six-phase approach, and motivating and engaging the team, among others. Chapters 4 to 9 discusses the six steps in detail, one step per chapter. These includes socializing the BPI project, analyzing current processes, redesigning them, implementing, rolling out and evaluating the success of the project. Chapter 10 focuses on the value of promoting a continuous improvement culture. Chapter 11 deals with the important people-side of change management while the last chapter tackles the management of virtual and diverse teams.
The book is comprehensive in discussing the subject, focusing on the processes, procedures and leadership skills required to increase the chances of BPI project success. It is not a book about process notation, diagramming, or other technical aspects of business process management. It is well organized and the layout is complete with topic headers, definitions, bullet lists, tables, figures, and case studies that help explain the concepts and steps to the readers. Some paragraphs seem to be long and can be tiring to read, but most are of readable length and with clear, concise and flowing topics.
Why Buy the Book
Business process improvement projects are considered to be among the most difficult projects as admitted even by senior and experienced project managers. Unfortunately, there are not many books and references about the topic, so Best Practices for Managing BPI Projects is a rare, valuable, comprehensive and practical guide.
Books that Complement
Communication for Continuous Improvement Projects by Tina Agustiady is another rare and valuable BPI reference focusing on communication as a vital soft skill.
Dr. Thomas’ The Basics of Project Evaluation and Lessons Learned, 2nd Edition is an informative and practical reference for conducting an LL to determine a project’s success and impact.
Gina Abudi received her MBA from Simmons School of Management – Simmons College in Boston, MA. She has over 20 years of experience in corporate management and consulting. She is the President of Abudi Consulting Group, LLC, a business and management consulting firm that helps businesses increase efficiency and improve profitability. Gina helps her clients develop and implement strategies around projects, processes, people and technology. She is a keynote speaker at conferences, forums and events on various topics such as project management. She has written many published papers, case studies and articles. Gina has a blog and has co-authored a book about best practices for small business. She is also a faculty member at Hesser College and Granite State College, both in New Hampshire.
Yusuf Abudi has over 20 years of experience in IT strategy, business management and consulting. He served as the Director of Application Development and IT services at Boston University. He is the Founder and CEO of Abudi Consulting Group, LLC. He works with organizations of all sizes, such as educational institutions, pharmaceutical companies and technology firms in developing strategy and implementing business intelligence systems and applications. Yusuf is also a professional photographer and the owner of Abudi Photography specializing in nature, wildlife and architectural images.