Apptivo CRM is the online customer relationship management solution included in the Apptivo suite of business applications. It is a CRM system that enables users to track leads, sales and other information essential to close the deal. It also integrates seamlessly with the other apps in the suite to allow companies to quickly extend and customize their software systems to their unique business needs. A management dashboard provides users a simple and centralized point for gathering and organizing information as well as a launchpad for directed action and response.
Features, Benefits, Strengths
- Lead Capture and Sales Tracking – Apptivo CRM has a Leads app that makes use of web forms to collect leads from prospects. It also has an innovative system that collects email information from emails for better lead generation and sales tracking. It can also import CSV formatted files into the system. Other important features include a performance dashboard, win/loss analysis, a sales planning application, and territory management functionality.
- Customer and Contact Management – This online CRM system allows users to define a company, organization, business or a concern as a customer. It also enables users to easily create a contact from an existing customer record or create a customer from an existing contact information. Users can add leads, contacts or customers to segment data and target a specific list. Duplicating records minimizes dual entry of information and associated risk of errors. Users can also track multiple sites for a single customer, allow export and backup of their information, and manage contacts in one place with a full 360-degree view. They can store an unlimited amount of data and set role based privileges.
- Customization, Conversion, Integration, Mobile Apps, and more – Apptivo as a business suite allows for customization of apps and fields. An integrated system also allows for easy conversion of an opportunity into a quote, a project, an invoice, and more. The online CRM system also integrates with Google Apps, and syncs with calendars and tasks. The Mobile CRM app is available for the iPhone and Android platforms, allowing users to access real-time data, communicate, log calls, and follow up on activities.
Similar to the PM app or any other apps included in Apptivo, the pricing for its CRM system is the same as with all its products. A free Starter plan includes for up to 3 users, 50+ standard apps, and simple contact sharing. The Premium plan at $8.33 per user per month billed annually includes all features in the Starter plan, with additional unlimited customization, email and payments integration, Google apps integration and access to mobile apps. The Ultimate plan at $20.83 per user per month billed annually includes all features and also 24-hr Mon-Fri phone support and additional storage space. A custom Enterprise plan is also available. The company offers a free 30-day trial period.
Social Network Presence
Apptivo CRM is for freelancers and small to mid-sized businesses who need an online customer relationship management application. Existing Apptivo app users can also take advantage of the easy integration of its solutions.
Some of their Clients
Clients include xlnetworks, Kerry Group and Key Wireless.
Susan Dakuzaku stated that Apptivo has replaced her need to use QuickBooks for invoicing, allowing her to manage her business better with the CRM app.
Jim Wendt stated that they were able to build stronger bonds with customers as they truly partner with them.
Todd Schager described the app as very robust, flexible and customizable.
Why Apptivo CRM
Apptivo CRM is an affordable and flexible solution ideal for SMBs in need of an effective business and productivity tool to help them become competitive.
Apptivo Inc. is a Fremont, California-based private IT and services company. It was founded by Bastin Gerald in 2009 with the mission to be an affordable online collaboration solution for businesses. It has now grown to include 50+ apps, including a CRM solution, that is designed to solve a unique business problem. The company continues to provide organizations highly customizable and integrated apps, all accessible from a single dashboard, thereby enabling a company to build their own solution.