crm-help-desk

CRM Software: support center, help desk and customer service tools

Hundreds of 100% web-based crm software, support center customer service tools. This page helps you choose among the leaders in the customer service niche.

Top 5 Web Apps

SimplyCT

Cloud based virtual contact center platform; Our innovative end-to-end online web application enables businesses to launch an out-of-the-box cost effective contact center solution according to their on-demand business needs.

Masterdigm

A broker and agent full real estate contact management software with email drip, property management, email management, transaction management and SEO driven websites.

TeamHeadquarters

TeamHeadquarters Help Desk ticketing system is ideal for managing reactive activities like support requests, incident tracking & defect tracking, and operational work. The system provides your organization with a detailed set of trend an

isoTracker

Hosted customer complaint software with easy to use interface for recording and tracking complaints. Complaints can be routed for investigation, non-conformance recorded, root cause identified, CAPA requests sent out, reviewed, accepted and closed.

TeamDesk

Web-based platform aimed to facilitate working with data, organize and store information you are using in your routine work, create an easily accessible data source for your team.

Popular Listings (216)

Comindware Tracker

The IT Help Desk Solution in Comindware® Tracker® is designed to help you simplify processing and management of daily IT help desk incidents. Standards-based workflow process management templates, forms, lists, and reporting dashboards for your needs

Freshdesk

A super user friendly help desk system that enables multi-channel support (email, phone, chat, forums, Twitter, Facebook). Freshdesk starts at $9 per agent and also includes a self-service portal and knowledge base.

isoTracker

Hosted customer complaint software with easy to use interface for recording and tracking complaints. Complaints can be routed for investigation, non-conformance recorded, root cause identified, CAPA requests sent out, reviewed, accepted and closed.

Autotask

Manage clients, sales pipeline and service desk more profitably throughout the customer life cycle. Autotask integrates CRM, opportunity management, time and ticket tracking and more, with real-time reports and automated billing.

OfficeClip

Manage contacts, customers and opportunities on Web. Create and send campaigns. Send invoice and get paid online. Installable: $64/user, Hosted: $8/user/month. Free for 2 users.

Less Annoying CRM

An easy way to organize your small business. Manage your contacts, leads, notes, calendar, to-do’s and more, all from one simple web app. Our CRM is founded on the principles of simplicity, affordability, and outstanding customer service.

CRMdesk

Web-based helpdesk to manage all of your customer support inquiries and keep customer relations under a better control. Customer support staff can handle customers' questions and requests, create a knowledgebase and track customer posts and ideas.

TeamDesk

Web-based platform aimed to facilitate working with data, organize and store information you are using in your routine work, create an easily accessible data source for your team.

Elementool

The leading Web-based help desk and support management tool. No need to install any software. Very easy to use. Offers a free basic option. It is a fully customizable system, which enables you to fit the forms and reports to your specific needs.

SimplyCT

Cloud based virtual contact center platform; Our innovative end-to-end online web application enables businesses to launch an out-of-the-box cost effective contact center solution according to their on-demand business needs.

Buidium

Designed specifically with professional property management in mind, our Property Manager Edition software goes beyond basic income and expense tracking by offering full general ledger accounting, check printing, online payments and more.

TeamLab

Multifunctional web office for business collaboration, document and customer relationship management. It has been developed by Ascensio System SIA, a fast-growing company that offers IT-solutions for personal and corporate use.

BPMonline CRM

Solution that merges BPM (business product management) and CRM (client relationship management). It is a SaaS on-demand application, which has open source configuration. The product allows easy cutomization.

Live2Support

Live support, live chat and help desk hosted software application solution. Cost effective. Multiple support executive, push web pages, canned responses and live help. A great crm application and customer service software.

Live2Support IMO

Instant messenger that allows you and your peers to engage in a one on one text-based interaction in real time. The message can be customized. You can adjust size, color, font & style of text as per your preference.

TeamHeadquarters

TeamHeadquarters Help Desk ticketing system is ideal for managing reactive activities like support requests, incident tracking & defect tracking, and operational work. The system provides your organization with a detailed set of trend an

SysAid CSS

An integrated ticket management software that turns your email, live chat, and calls into service requests, helping you centralize information, prioritize your customers' service requests, increase agent productivity & insure customers’ satisfaction.

SysAid

Help desk software and asset management software that provides a complete web-based solution for any IT department. Automate your service desk, control your hardware and software management, and implement systems monitoring.

Soffront CRM

Offers an integrated CRM solution spanning marketing, sales & service functions. The application is completely web-based & deployed in days. Soffront provides the CRM software, services & support to make your CRM initiative successful.

Masterdigm

A broker and agent full real estate contact management software with email drip, property management, email management, transaction management and SEO driven websites.

MyB2B

Web based software for easy EDI compliance with your customers. Improves customer service by making implementing electronic purchase orders and invoices.

WORKetc

Combines CRM, project management, help desk billing, and more PM features in a single web platform. Easy to get started, simple to use. For 5 to 100 employees. Custom fields and Email integration.

Ecquire

Takes the paperwork out of your CRM. Automatically capture contacts to your contact manager from where you are working - in Gmail, Linkedin, Facebook, and Twitter.

ClickDesk

Web-based multi-channel customer engagement application offering features such as Live chat, Browser phone, Social Media Toolbar and recently launched Help desk.

MYCO Suite

CRM, project-management, billing, document management and more. Manage your company online. SaaS solution for small businesses (1 to 100 employees) MYCO Suite is a great solution for small businesses that need an online collaboration solution.